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Managing the Exclusivity of Luxury Service Experiences · Study

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ChapterManaging the Exclusivity of Luxury Service Experiences

Jonas Holmqvist2022

Chapter2022

Managing the Exclusivity of Luxury Service Experiences

Jonas Holmqvist · Jochen Wirtz · Martin Paul Fritze

11 citations·0/0 files stored·Springer eBooks

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Consumer Behavior in Brand Consumption and Identification Customer Service Quality and Loyalty Service and Product Innovation

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References

1985A Conceptual Model of Service Quality and Its Implications for Future Research 1982The Experiential Aspects of Consumption: Consumer Fantasies, Feelings, and Fun 1982Hedonic Consumption: Emerging Concepts, Methods and Propositions 1993River Magic: Extraordinary Experience and the Extended Service Encounter 2010Signaling Status with Luxury Goods: The Role of Brand Prominence 2010Expanding understanding of service exchange and value co-creation: a social construction approach 1971Hedonic relativism and planning the good society 2004Whither Services Marketing?

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Year2022

Typechapter

Published2022-01-01

VenueSpringer eBooks

Languageen

Citations11

Files0 public / 0

ShelfConsumer Behavior in Brand Consumption and Identification

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doi10.1007/978-3-030-91828-6_14

openalex_workW4293193863

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