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Managing the Exclusivity of Luxury Service Experiences
16 references·1 citing·48 second hop
Managing the Exclusivity of Luxury Service Experiences (2022)Managing the Exclusivity of Luxury Servic…Dramas, Fields, and Metaphors (2018)Dramas, Fields, and MetaphorsWhat is a luxury brand? A new definition and review of the literature (2017)What is a luxury brand? A new…The luxury strategy: break the rules of marketing to build luxury brands (2013)The luxury strategy: break th…Signaling Status with Luxury Goods: The Role of Brand Prominence (2010)Signaling Status with Luxury …Expanding understanding of service exchange and value co-creation: a social construction approach (2010)Expanding understanding of se…The specificity of luxury management: Turning marketing upside down (2009)The specificity of luxury man…Luxury brand marketing – The experience is everything! (2009)Luxury brand marketing – The …Whither Services Marketing? (2004)Whither Services Marketing?Services Marketing: People, Technology, Strategy (2004)Services Marketing: People, T…River Magic: Extraordinary Experience and the Extended Service Encounter (1993)River Magic: Extraordinary Ex…An Exploration of High-Risk Leisure Consumption Through Skydiving (1993)An Exploration of High-Risk L…A Conceptual Model of Service Quality and Its Implications for Future Research (1985)A Conceptual Model of Service…The Experiential Aspects of Consumption: Consumer Fantasies, Feelings, and Fun (1982)The Experiential Aspects of C…Hedonic Consumption: Emerging Concepts, Methods and Propositions (1982)Hedonic Consumption: Emerging…A Service‐Orientated Approach to Marketing of Services (1978)A Service‐Orientated Approach…Hedonic relativism and planning the good society (1971)Hedonic relativism and planni…Curating the Crowd: How Firms Manage Social Fit to Stage Social Atmospheres (2025)Curating the Crowd: How Firms…The Theory of Buyer Behavior (1971)Structure and Functions of Fantasy (1974)An Information Processing Theory of Consumer Choice (1979)Consumer perceived value: The development of a multiple item scale (2001)The Chain of Effects from Brand Trust and Brand Affect to Brand Performance: The Role of Brand Loyalty (2001)Consumer Acceptance and Use of Information Technology: Extending the Unified Theory of Acceptance and Use of Technology1 (2012)Advertising as Information (1974)Breaking Free from Product Marketing (1977)Strategic Management and Marketing in the Service Sector (1984)Consumer Perceptions of Price, Quality, and Value: A Means-End Model and Synthesis of Evidence (1988)The Behavioral Consequences of Service Quality (1996)SERVQUAL: A multiple-Item Scale for measuring consumer perceptions of service quality (1988)Liberatory Postmodernism and the Reenchantment of Consumption (1995)Development of a Scale to Measure Memorable Tourism Experiences (2010)Exploring the essence of memorable tourism experiences (2011)Modernity and Self-Identity: Self and Society in the Late Modern Age (2020)The Presentation of Self in Everyday Life. (1956)Understanding Media: The Extensions of Man (1964)The Discovery of Grounded Theory: Strategies for Qualitative Research. (1968)Market-Oriented Ethnography: Interpretation Building and Marketing Strategy Formulation (1994)Dimensions of Cruisers’ Experiences, Satisfaction, and Intention to Recommend (2009)Measuring Tourists’ Emotional Experiences toward Hedonic Holiday Destinations (2009)The Social Construction of Reality: A Treatise in the Sociology of Knowledge. (1967)The Strength of Weak Ties (1973)The Constitution of Society. Outline of the Theory of Structuration (1984)The Role of Customer Engagement Behavior in Value Co-Creation (2014)Co-Production and the Co-Creation of Value in Public Services: A suitable case for treatment? (2016)Service-dominant logic 2025 (2016)The Structure of Scientific Revolutions (1963)Adopting a service logic for marketing (2006)Rethinking Customer Solutions: From Product Bundles to Relational Processes (2007)From goods to service(s): Divergences and convergences of logics (2008)The Discovery of Grounded Theory (2017)Self-Concept in Consumer Behavior: A Critical Review (1982)Possessions and the Extended Self (1988)Brand Community (2001)Why Do Consumers Buy Counterfeit Luxury Brands? (2009)Between the mass and the class: Antecedents of the “bandwagon” luxury consumption behavior (2011)The Standard Edition of the Complete Psychological Works of Sigmund Freud (1953)Work and/or Fun: Measuring Hedonic and Utilitarian Shopping Value (1994)Understanding Customer Experience Throughout the Customer Journey (2016)Advances in Consumer Research (2025)Subjective Well-Being (1984)Bad is Stronger than Good (2001)Взаимосвязь статуса занятости и пола с уровнем психологического благополучия (2026)The anthropology of tourism (1983)Atheists As “Other”: Moral Boundaries and Cultural Membership in American Society (2006)Formal Dining at Cambridge Colleges: Linking Ritual Performance and Institutional Maintenance (2010)
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References

  • 1985A Conceptual Model of Service Quality and Its Implications for Future Research21,635 cited
  • 1982The Experiential Aspects of Consumption: Consumer Fantasies, Feelings, and Fun8,274 cited
  • 1982Hedonic Consumption: Emerging Concepts, Methods and Propositions5,610 cited
  • 1993River Magic: Extraordinary Experience and the Extended Service Encounter2,572 cited
  • 2010Signaling Status with Luxury Goods: The Role of Brand Prominence1,657 cited
  • 2010Expanding understanding of service exchange and value co-creation: a social construction approach1,426 cited
  • 1971Hedonic relativism and planning the good society1,368 cited
  • 2004Whither Services Marketing?1,242 cited
  • 1993An Exploration of High-Risk Leisure Consumption Through Skydiving1,149 cited
  • 2018Dramas, Fields, and Metaphors747 cited
  • 2013The luxury strategy: break the rules of marketing to build luxury brands737 cited
  • 2004Services Marketing: People, Technology, Strategy685 cited
  • 2017What is a luxury brand? A new definition and review of the literature650 cited
  • 2009The specificity of luxury management: Turning marketing upside down644 cited
  • 2009Luxury brand marketing – The experience is everything!

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568 cited
  • 1978A Service‐Orientated Approach to Marketing of Services551 cited
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    • 2025Curating the Crowd: How Firms Manage Social Fit to Stage Social Atmospheres9 cited