this work references cited by second hop· second hop is a sample of the most-cited connectionsReferences
- 2003User Acceptance of Information Technology: Toward A Unified View144,945 cited
- 2000A Theoretical Extension of the Technology Acceptance Model: Four Longitudinal Field Studies22,991 cited
- 2007Theory Building From Cases: Opportunities And Challenges16,654 cited
- 2008Technology Acceptance Model 3 and a Research Agenda on Interventions8,138 cited
- 2007Service-dominant logic: continuing the evolution7,615 cited
- 2015Institutions and axioms: an extension and update of service-dominant logic3,692 cited
- 2007Managing the co-creation of value3,467 cited
- 2015Service Innovation: A Service-Dominant Logic Perspective11,945 cited
- 2000Service Quality, Profitability, and the Economic Worth of Customers: What We Know and What We Need to Learn1,918 cited
- 2016Service-dominant logic 20251,365 cited
- 1994DEFINING QUALITY: ALTERNATIVES AND IMPLICATIONS1,209 cited
- 2012Health Care Customer Value Cocreation Practice Styles1,112 cited
- 2014Innovation through institutionalization: A service ecosystems perspective773 cited
- 2012Value Cocreation and Service Systems (Re)Formation: A Service Ecosystems View496 cited
- 2014Exploring value propositions and service innovation: a service-dominant logic study
Only edges whose both ends are imported exist here. Widen the year window, or show the whole map. Back to the work