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Evolving brand boundaries and expectations: looking back on brand equity, brand loyalty, and brand image research to move forward
16 references·16 citing·36 second hopsampled
Evolving brand boundaries and expectations: looking back on brand equity, brand loyalty, and brand image research to move forward (2022)Evolving brand boundaries and expectation…Corporate Social Responsibility and Firm Risk: Theory and Empirical Evidence (2018)Corporate Social Responsibili…Social media marketing efforts of luxury brands: Influence on brand equity and consumer behavior (2016)Social media marketing effort…Process Studies of Change in Organization and Management: Unveiling Temporality, Activity, and Flow (2013)Process Studies of Change in …The Drivers of Greenwashing (2011)The Drivers of GreenwashingBrands and Branding: Research Findings and Future Priorities (2006)Brands and Branding: Research…Self‐Construal, Reference Groups, and Brand Meaning (2005)Self‐Construal, Reference Gro…Developing and validating measures of facets of customer-based brand equity (2003)Developing and validating mea…The Chain of Effects from Brand Trust and Brand Affect to Brand Performance: The Role of Brand Loyalty (2001)The Chain of Effects from Bra…Developing and validating a multidimensional consumer-based brand equity scale (2001)Developing and validating a m…An Examination of Selected Marketing Mix Elements and Brand Equity (2000)An Examination of Selected Ma…Dimensions of Brand Personality (1997)Dimensions of Brand Personali…Measuring Brand Equity Across Products and Markets (1996)Measuring Brand Equity Across…Customer Loyalty: Toward an Integrated Conceptual Framework (1994)Customer Loyalty: Toward an I…The Measurement and Determinants of Brand Equity: A Financial Approach (1993)The Measurement and Determina…Conceptualizing, Measuring, and Managing Customer-Based Brand Equity (1993)Conceptualizing, Measuring, a…Organizational Theories: Some Criteria for Evaluation (1989)Organizational Theories: Some…Sustainable Consumption and Branding for Gen Z: How Brand Dimensions Influence Consumer Behavior and Adoption of Newly Launched Technological Products (2025)Sustainable Consumption and B…From service failure to brand loyalty: evidence of service recovery paradox (2025)From service failure to brand…Enhancing Brand Value Through Circular Economy Service Quality: The Mediating Roles of Customer Satisfaction, Brand Image, and Customer Loyalty (2025)Enhancing Brand Value Through…Decomposing Brand Loyalty: An Examination of Loyalty Subcomponents, Product Price Range, Consumer Personality, and Willingness to Pay (2025)Decomposing Brand Loyalty: An…Customer evangelists: Elevating hospitality through digital competence, brand image, and corporate social responsibility (2025)Customer evangelists: Elevati…Building trust in sustainable brands: Revisiting perceived value, satisfaction, customer service, and brand image (2025)Building trust in sustainable…The brand-building process of B2B high-tech startups in an omni-digital environment (2024)The brand-building process of…Purpose is the new branding: understanding conscientious purpose-driven marketing and its impact on brand outcomes (2024)Purpose is the new branding: …High street banking on the app: branding strategies of traditionally-driven neobanks (2024)High street banking on the ap…Fostering Purchase Intentions Through CSR and Service Quality: The Role of Customer Satisfaction, Brand Loyalty, and Admiration (2024)Fostering Purchase Intentions…Deciphering consumer behaviours in the innovative hospitality settings (2024)Deciphering consumer behaviou…A typology of brand knowledge associations projected in brand-generated signals (2024)A typology of brand knowledge…The role of brand gratitude in consumer relationships with cool brands (2023)The role of brand gratitude i…The impact of brand value co-creation on perceived CSR authenticity and brand equity (2023)The impact of brand value co-…Examining the effect of brand coolness on communal brand connection and brand commitment: a mediation and moderation perspective (2023)Examining the effect of brand…Enlightening the brand building–audience response link (2023)Enlightening the brand buildi…Case Study Research: Design and Methods (1984)Case Study Research: Design and Methods (1991)Theory Building From Cases: Opportunities And Challenges (2007)Leadership theory and research in the new millennium: Current theoretical trends and changing perspectives (2013)Organizational Response to Adversity: Fusing Crisis Management and Resilience Research Streams (2017)Quo Vadis, Dynamic Capabilities? 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(1999)An examination of the effects of motivation and satisfaction on destination loyalty: a structural model (2003)Dimensions of Brand Personality (1997)Consumers and Their Brands: Developing Relationship Theory in Consumer Research (1998)Customer Experience Creation: Determinants, Dynamics and Management Strategies (2009)Managing Brands in the Social Media Environment (2013)Evaluating Structural Equation Models with Unobservable Variables and Measurement Error (1981)The Commitment-Trust Theory of Relationship Marketing (1994)Consumer–Company Identification: A Framework for Understanding Consumers’ Relationships with Companies (2003)Some antecedents and outcomes of brand love (2006)Using PLS Path Modeling for Assessing Hierarchical Construct Models: Guidelines and Empirical Illustration1 (2009)Structural equation modeling in practice: A review and recommended two-step approach. (1988)Cutoff criteria for fit indexes in covariance structure analysis: Conventional criteria versus new alternatives (1999)Brand Experience: What Is It? How Is It Measured? Does It Affect Loyalty? (2009)The Drivers of Green Brand Equity: Green Brand Image, Green Satisfaction, and Green Trust (2009)Consumer Brand Engagement in Social Media: Conceptualization, Scale Development and Validation (2014)Belief, Attitude, Intention and Behavior: An Introduction to Theory and Research (1975)Consumer Perceptions of Price, Quality, and Value: A Means-End Model and Synthesis of Evidence (1988)Customer Satisfaction, Market Share, and Profitability: Findings From Sweden (1994)Comparative fit indexes in structural models. (1990)Culture and the Self: Implications for Cognition, Emotion, and Motivation (1991)Does Doing Good Always Lead to Doing Better? Consumer Reactions to Corporate Social Responsibility (2001)Scrutiny, Norms, and Selective Disclosure: A Global Study of Greenwashing (2011)The Means and End of Greenwash (2015)Why is Corporate Virtue in the Eye of The Beholder? The Case of ESG Ratings (2021)Influencer Marketing: How Message Value and Credibility Affect Consumer Trust of Branded Content on Social Media (2018)
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References

  • 1993Conceptualizing, Measuring, and Managing Customer-Based Brand Equity14,745 cited
  • 2001The Chain of Effects from Brand Trust and Brand Affect to Brand Performance: The Role of Brand Loyalty6,666 cited
  • 1994Customer Loyalty: Toward an Integrated Conceptual Framework6,599 cited
  • 1997Dimensions of Brand Personality4,046 cited
  • 1996Measuring Brand Equity Across Products and Markets3,591 cited
  • 2011The Drivers of Greenwashing3,417 cited
  • 2000An Examination of Selected Marketing Mix Elements and Brand Equity3,370 cited
  • 2001Developing and validating a multidimensional consumer-based brand equity scale2,991 cited
  • 2006Brands and Branding: Research Findings and Future Priorities2,326 cited
  • 2013Process Studies of Change in Organization and Management: Unveiling Temporality, Activity, and Flow2,314 cited
  • 1989Organizational Theories: Some Criteria for Evaluation2,301 cited
  • 2018Corporate Social Responsibility and Firm Risk: Theory and Empirical Evidence2,219 cited
  • 2005Self‐Construal, Reference Groups, and Brand Meaning2,045 cited
  • 1993The Measurement and Determinants of Brand Equity: A Financial Approach1,502 cited
  • 2016Social media marketing efforts of luxury brands: Influence on brand equity and consumer behavior

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1,432 cited
  • 2003Developing and validating measures of facets of customer-based brand equity1,320 cited
  • Cited by

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    • 2025From service failure to brand loyalty: evidence of service recovery paradox28 cited
    • 2023The role of brand gratitude in consumer relationships with cool brands27 cited
    • 2025Enhancing Brand Value Through Circular Economy Service Quality: The Mediating Roles of Customer Satisfaction, Brand Image, and Customer Loyalty24 cited
    • 2023Examining the effect of brand coolness on communal brand connection and brand commitment: a mediation and moderation perspective22 cited
    • 2024Deciphering consumer behaviours in the innovative hospitality settings20 cited
    • 2024Fostering Purchase Intentions Through CSR and Service Quality: The Role of Customer Satisfaction, Brand Loyalty, and Admiration19 cited
    • 2025Decomposing Brand Loyalty: An Examination of Loyalty Subcomponents, Product Price Range, Consumer Personality, and Willingness to Pay18 cited
    • 2024The brand-building process of B2B high-tech startups in an omni-digital environment18 cited
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