SZodixStudyAcademic Library
ShelvesOpen access
Study · an open academic library·Metadata from OpenAlex (CC0)·Shelves·OpenAlex metadata, de-duplicated
Understanding the implementation of retail self-service check-out technologies using necessary condition analysis
16 references·9 citing·38 second hopsampled
Understanding the implementation of retail self-service check-out technologies using necessary condition analysis (2022)Understanding the implementation of retai…How to Specify, Estimate, and Validate Higher-Order Constructs in PLS-SEM (2019)How to Specify, Estimate, and…When to use and how to report the results of PLS-SEM (2018)When to use and how to report…An assessment of the use of partial least squares structural equation modeling in marketing research (2011)An assessment of the use of p…A Critical Review of Construct Indicators and Measurement Model Misspecification in Marketing and Consumer Research (2003)A Critical Review of Construc…Applying the Technology Acceptance Model and Flow Theory to Online Consumer Behavior (2002)Applying the Technology Accep…Time Flies When You’re Having Fun: Cognitive Absorption and Beliefs About Information Technology Usage1 (2000)Time Flies When You’re Having…Technology Readiness Index (Tri) (2000)Technology Readiness Index (T…Self-Service Technologies: Understanding Customer Satisfaction with Technology-Based Service Encounters (2000)Self-Service Technologies: Un…Measuring the Customer Experience in Online Environments: A Structural Modeling Approach (2000)Measuring the Customer Experi…Determinants of Perceived Ease of Use: Integrating Control, Intrinsic Motivation, and Emotion into the Technology Acceptance Model (2000)Determinants of Perceived Eas…Why we buy what we buy: A theory of consumption values (1991)Why we buy what we buy: A the…User Acceptance of Computer Technology: A Comparison of Two Theoretical Models (1989)User Acceptance of Computer T…Perceived Usefulness, Perceived Ease of Use, and User Acceptance of Information Technology (1989)Perceived Usefulness, Perceiv…A Conceptual Model of Service Quality and Its Implications for Future Research (1985)A Conceptual Model of Service…The Experiential Aspects of Consumption: Consumer Fantasies, Feelings, and Fun (1982)The Experiential Aspects of C…Public and private self-consciousness: Assessment and theory. (1975)Public and private self-consc…The way out – Customer benefits and self-service satisfaction in cashierless shopping systems (2025)The way out – Customer benefi…Smart technologies for retailing: who, what, where and why (2024)Smart technologies for retail…Guest editorial: Using partial least squares structural equation modeling (PLS-SEM) in quality management (2024)Guest editorial: Using partia…Does User Burden Matter?: Age Differences in User Behavior of Self-Service Technology (2024)Does User Burden Matter?: Age…Does Beauty Matter to Service Consumers? The Influence of Visual Appeal on Self-Service Technology (SST) Acceptance (2024)Does Beauty Matter to Service…Concerns regarding the accessibility of self-service interactive devices for people with disabilities (2024)Concerns regarding the access…The age-based digital divide in an increasingly digital world: A focus group investigation during the COVID-19 pandemic (2023)The age-based digital divide …Intention of mix-mode consumer shopping service adoption: a case in the retailing context (2023)Intention of mix-mode consume…Exploring omnichannel strategies: a path to improve customer experiences (2023)Exploring omnichannel strateg…Evaluating Structural Equation Models with Unobservable Variables and Measurement Error (1981)Self-Efficacy: The Exercise of Control (1999)Trust and TAM in Online Shopping: An Integrated Model1 (2003)Technology Acceptance Model 3 and a Research Agenda on Interventions (2008)Consumer Acceptance and Use of Information Technology: Extending the Unified Theory of Acceptance and Use of Technology1 (2012)Belief, Attitude, Intention and Behavior: An Introduction to Theory and Research (1975)Self-efficacy mechanism in human agency. (1982)A Theoretical Extension of the Technology Acceptance Model: Four Longitudinal Field Studies (2000)User Acceptance of Information Technology: Toward A Unified View1 (2003)The Theory of Buyer Behavior (1971)Structure and Functions of Fantasy (1974)An Information Processing Theory of Consumer Choice (1979)Consumer perceived value: The development of a multiple item scale (2001)The Chain of Effects from Brand Trust and Brand Affect to Brand Performance: The Role of Brand Loyalty (2001)A theory of human motivation. (1943)Motivation and Personality (1997)Experiential value: conceptualization, measurement and application in the catalog and Internet shopping environment☆11☆This article is based upon the first author’s doctoral dissertation completed while at Georgia Institute of Technology. (2001)Customer Engagement: Exploring Customer Relationships Beyond Purchase (2012)Diffusion of Innovations 1 (2019)Advertising as Information (1974)Breaking Free from Product Marketing (1977)Strategic Management and Marketing in the Service Sector (1984)Consumer Perceptions of Price, Quality, and Value: A Means-End Model and Synthesis of Evidence (1988)SERVQUAL: A multiple-Item Scale for measuring consumer perceptions of service quality (1988)The Behavioral Consequences of Service Quality (1996)Understanding Attitudes and Predicting Social Behavior (1980)On the Evaluation of Structural Equation Models (1988)PLS-SEM: Indeed a Silver Bullet (2011)Partial least squares structural equation modeling (PLS-SEM) (2014)Cutoff criteria for fit indexes in covariance structure analysis: Conventional criteria versus new alternatives (1999)Partial Least Squares Structural Equation Modeling: Rigorous Applications, Better Results and Higher Acceptance (2013)The theory of planned behavior (1991)Design science in information systems research (2004)Design Science in Information Systems Research1 (2004)A new criterion for assessing discriminant validity in variance-based structural equation modeling (2014)Partial Least Squares Structural Equation Modeling (2017)Assessing measurement model quality in PLS-SEM using confirmatory composite analysis (2019)Partial Least Squares Structural Equation Modeling (PLS-SEM) Using R (2021)
this work references cited by second hop· second hop is a sample of the most-cited connections

References

  • 1989Perceived Usefulness, Perceived Ease of Use, and User Acceptance of Information Technology68,271 cited
  • 2018When to use and how to report the results of PLS-SEM27,424 cited
  • 1989User Acceptance of Computer Technology: A Comparison of Two Theoretical Models25,696 cited
  • 1985A Conceptual Model of Service Quality and Its Implications for Future Research21,635 cited
  • 1982The Experiential Aspects of Consumption: Consumer Fantasies, Feelings, and Fun8,274 cited
  • 2011An assessment of the use of partial least squares structural equation modeling in marketing research8,083 cited
  • 2000Determinants of Perceived Ease of Use: Integrating Control, Intrinsic Motivation, and Emotion into the Technology Acceptance Model6,658 cited
  • 2003A Critical Review of Construct Indicators and Measurement Model Misspecification in Marketing and Consumer Research5,847 cited
  • 1991Why we buy what we buy: A theory of consumption values4,924 cited
  • 2000Time Flies When You’re Having Fun: Cognitive Absorption and Beliefs About Information Technology Usage14,725 cited
  • 1975Public and private self-consciousness: Assessment and theory.3,708 cited
  • 2000Technology Readiness Index (Tri)3,320 cited
  • 2019How to Specify, Estimate, and Validate Higher-Order Constructs in PLS-SEM3,259 cited
  • 2002Applying the Technology Acceptance Model and Flow Theory to Online Consumer Behavior

Only edges whose both ends are imported exist here. Widen the year window, or show the whole map. Back to the work

3,203 cited
  • 2000Measuring the Customer Experience in Online Environments: A Structural Modeling Approach3,196 cited
  • 2000Self-Service Technologies: Understanding Customer Satisfaction with Technology-Based Service Encounters2,906 cited
  • Cited by

    • 2023Exploring omnichannel strategies: a path to improve customer experiences31 cited
    • 2024Smart technologies for retailing: who, what, where and why30 cited
    • 2025The way out – Customer benefits and self-service satisfaction in cashierless shopping systems22 cited
    • 2023The age-based digital divide in an increasingly digital world: A focus group investigation during the COVID-19 pandemic19 cited
    • 2024Guest editorial: Using partial least squares structural equation modeling (PLS-SEM) in quality management16 cited
    • 2024Does User Burden Matter?: Age Differences in User Behavior of Self-Service Technology10 cited
    • 2023Intention of mix-mode consumer shopping service adoption: a case in the retailing context6 cited
    • 2024Does Beauty Matter to Service Consumers? The Influence of Visual Appeal on Self-Service Technology (SST) Acceptance5 cited
    • 2024Concerns regarding the accessibility of self-service interactive devices for people with disabilities2 cited