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Leadership Style and Employees' Commitment to Service Quality: An Analysis of the Mediation Pathway via Knowledge Sharing
16 references·0 citing·37 second hop
Leadership Style and Employees' Commitment to Service Quality: An Analysis of the Mediation Pathway via Knowledge Sharing (2022)Leadership Style and Employees' Commitmen…When to use and how to report the results of PLS-SEM (2018)When to use and how to report…Advanced Issues in Partial Least Squares Structural Equation Modeling (2017)Advanced Issues in Partial Le…Partial least squares structural equation modeling (PLS-SEM) (2014)Partial least squares structu…PLS-SEM: Indeed a Silver Bullet (2011)PLS-SEM: Indeed a Silver Bull…Knowledge sharing and firm innovation capability: an empirical study (2007)Knowledge sharing and firm in…Empowering Leadership in Management Teams: Effects on Knowledge Sharing, Efficacy, And Performance (2006)Empowering Leadership in Mana…LEADERSHIP AND PROCEDURAL JUSTICE CLIMATE AS ANTECEDENTS OF UNIT‐LEVEL ORGANIZATIONAL CITIZENSHIP BEHAVIOR (2004)LEADERSHIP AND PROCEDURAL JUS…Commitment in the workplace: toward a general model (2001)Commitment in the workplace: …Linking service climate and customer perceptions of service quality: Tests of a causal model. (1998)Linking service climate and c…The Management of Customer-Contact Service Employees: An Empirical Investigation (1996)The Management of Customer-Co…Reassessment of Expectations as a Comparison Standard in Measuring Service Quality: Implications for Further Research (1994)Reassessment of Expectations …Transformational leadership, transactional leadership, locus of control, and support for innovation: Key predictors of consolidated-business-unit performance. (1993)Transformational leadership, …Improving Organizational Effectiveness through Transformational Leadership (1993)Improving Organizational Effe…A review and meta-analysis of the antecedents, correlates, and consequences of organizational commitment. (1990)A review and meta-analysis of…The measurement of organizational commitment (1979)The measurement of organizati…A Path Goal Theory of Leader Effectiveness (1971)A Path Goal Theory of Leader …Evaluating Structural Equation Models with Unobservable Variables and Measurement Error (1981)A primer on partial least squares structural equation modeling (PLS-SEM) (2014)Partial least squares structural equation modeling (PLS-SEM): A useful tool for family business researchers (2014)Partial Least Squares Structural Equation Modeling (PLS-SEM) Using R (2021)A Cognitive Model of the Antecedents and Consequences of Satisfaction Decisions (1980)A Conceptual Model of Service Quality and Its Implications for Future Research (1985)On the Evaluation of Structural Equation Models (1988)Quality, satisfaction and behavioral intentions (2000)Some New Thoughts on Conceptualizing Perceived Service Quality: A Hierarchical Approach (2001)Experience quality, perceived value, satisfaction and behavioral intentions for heritage tourists (2009)Structural equation modeling in practice: A review and recommended two-step approach. (1988)Coefficient Alpha and the Internal Structure of Tests (1951)Organizational commitment, job satisfaction, and turnover among psychiatric technicians. (1974)The Commitment-Trust Theory of Relationship Marketing (1994)Role Conflict and Ambiguity in Complex Organizations (1970)Toward a Behavioral Theory of Charismatic Leadership in Organizational Settings (1987)CONFIGURATIONAL APPROACHES TO ORGANIZATIONAL ANALYSIS. (1993)Does the transactional-transformational leadership paradigm transcend organizational and national boundaries? (1997)Statistical principles in experimental design. (1962)Belief, Attitude, Intention and Behavior: An Introduction to Theory and Research (1975)The Social Psychology of Organizations. (1979)Perceived organizational support: A review of the literature. (2002)Social Exchange Theory: An Interdisciplinary Review (2005)The measurement and antecedents of affective, continuance and normative commitment to the organization (1990)A three-component conceptualization of organizational commitment (1991)Relational Job Design and the Motivation to Make a Prosocial Difference (2007)A theory of organizational readiness for change (2009)Perceived Organizational Support: A Meta-Analytic Evaluation of Organizational Support Theory (2015)A new criterion for assessing discriminant validity in variance-based structural equation modeling (2014)Partial Least Squares Structural Equation Modeling (2017)Assessing measurement model quality in PLS-SEM using confirmatory composite analysis (2019)Meta-Analytic review of leader-member exchange theory: Correlates and construct issues. (1997)Ethical leadership: A social learning perspective for construct development and testing (2005)The Impact of Leadership on Student Outcomes: An Analysis of the Differential Effects of Leadership Types (2008)The impact of green human resource management and green supply chain management practices on sustainable performance: An empirical study (2018)Impact of “e-Learning crack-up” perception on psychological distress among college students during COVID-19 pandemic: A mediating role of “fear of academic year loss” (2020)Enhancing user engagement: The role of gamification in mobile apps (2021)
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References

  • 2018When to use and how to report the results of PLS-SEM27,424 cited
  • 2011PLS-SEM: Indeed a Silver Bullet21,614 cited
  • 2014Partial least squares structural equation modeling (PLS-SEM)11,717 cited
  • 1979The measurement of organizational commitment8,817 cited
  • 1990A review and meta-analysis of the antecedents, correlates, and consequences of organizational commitment.6,114 cited
  • 2001Commitment in the workplace: toward a general model3,556 cited
  • 1993Improving Organizational Effectiveness through Transformational Leadership3,340 cited
  • 1994Reassessment of Expectations as a Comparison Standard in Measuring Service Quality: Implications for Further Research3,313 cited
  • 1971A Path Goal Theory of Leader Effectiveness3,052 cited
  • 2017Advanced Issues in Partial Least Squares Structural Equation Modeling2,503 cited
  • 1993Transformational leadership, transactional leadership, locus of control, and support for innovation: Key predictors of consolidated-business-unit performance.2,155 cited
  • 1996The Management of Customer-Contact Service Employees: An Empirical Investigation1,920 cited
  • 2006Empowering Leadership in Management Teams: Effects on Knowledge Sharing, Efficacy, And Performance1,770 cited
  • 1998Linking service climate and customer perceptions of service quality: Tests of a causal model.

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1,716 cited
  • 2007Knowledge sharing and firm innovation capability: an empirical study1,693 cited
  • 2004LEADERSHIP AND PROCEDURAL JUSTICE CLIMATE AS ANTECEDENTS OF UNIT‐LEVEL ORGANIZATIONAL CITIZENSHIP BEHAVIOR1,321 cited
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