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Contexts of Consumption and Their Evolution in the Digital Age: Beyond the Service-Dominant Logic
16 references·0 citing·35 second hop
Contexts of Consumption and Their Evolution in the Digital Age: Beyond the Service-Dominant Logic (2022)Contexts of Consumption and Their Evoluti…Hey Alexa … examine the variables influencing the use of artificial intelligent in-home voice assistants (2019)Hey Alexa … examine the varia…Social robots for education: A review (2018)Social robots for education: …“Service Encounter 2.0”: An investigation into the roles of technology, employees and customers (2017)“Service Encounter 2.0”: An i…Service-dominant logic 2025 (2016)Service-dominant logic 2025Institutions and axioms: an extension and update of service-dominant logic (2015)Institutions and axioms: an e…After taste: Culture, consumption and theories of practice (2014)After taste: Culture, consump…Contextualization and value-in-context: How context frames exchange (2011)Contextualization and value-i…Working consumers: the next step in marketing theory? (2009)Working consumers: the next s…How Brand Community Practices Create Value (2009)How Brand Community Practices…On value and value co-creation: A service systems and service logic perspective (2008)On value and value co-creatio…Service-dominant logic: continuing the evolution (2007)Service-dominant logic: conti…A descriptive model of the consumer co-production process (2007)A descriptive model of the co…Collaborating to create: The Internet as a platform for customer engagement in product innovation (2005)Collaborating to create: The …Evolving to a New Dominant Logic for Marketing (2003)Evolving to a New Dominant Lo…From value chain to value constellation: designing interactive strategy. (1993)From value chain to value con…The dominant role of users in the scientific instrument innovation process (1976)The dominant role of users in…Building Theories from Case Study Research (1989)Qualitative Data Analysis: An Expanded Sourcebook (1994)Consumer engagement in a virtual brand community: An exploratory analysis (2011)Customer Engagement: Exploring Customer Relationships Beyond Purchase (2012)Consumer Brand Engagement in Social Media: Conceptualization, Scale Development and Validation (2014)The Discovery of Grounded Theory (2017)Service-dominant logic: reactions, reflections and refinements (2006)Managing the co-creation of value (2007)Customer Engagement (2011)Situated Learning (1991)Situated Learning: Legitimate Peripheral Participation. (1994)Customer Engagement Behavior: Theoretical Foundations and Research Directions (2010)An Evolutionary Theory of Economic Change. (1983)SERVQUAL: A multiple-Item Scale for measuring consumer perceptions of service quality (1988)The Theory of the Growth of the Firm (1995)Understanding Customer Experience Throughout the Customer Journey (2016)The Strength of Weak Ties (1973)The Iron Cage Revisited: Institutional Isomorphism and Collective Rationality in Organizational Fields (1983)Firm Resources and Sustained Competitive Advantage (1991)The Role of Customer Engagement Behavior in Value Co-Creation (2014)Designing conceptual articles: four approaches (2020)Institutions, Institutional Change and Economic Performance (1991)Digital Content Marketing's Role in Fostering Consumer Engagement, Trust, and Value: Framework, Fundamental Propositions, and Implications (2018)Paradoxes of artificial intelligence in consumer markets: Ethical challenges and opportunities (2020)The 2 Sigma Problem: The Search for Methods of Group Instruction as Effective as One-to-One Tutoring (1984)Development and validation of the Basic Empathy Scale (2005)Measurement Instruments for the Anthropomorphism, Animacy, Likeability, Perceived Intelligence, and Perceived Safety of Robots (2008)Improving social skills in children with ASD using a long-term, in-home social robot (2018)Teaching and learning with children: Impact of reciprocal peer learning with a social robot on children’s learning and emotive engagement (2020)Digital transformation, for better or worse: a critical multi‐level research agenda (2022)Economic Action and Social Structure: The Problem of Embeddedness (1985)Institutions, Institutional Change and Economic Performance (1990)S-D logic–informed customer engagement: integrative framework, revised fundamental propositions, and application to CRM (2016)Service Quality Delivery through Web Sites: A Critical Review of Extant Knowledge (2002)Opinion Paper: “So what if ChatGPT wrote it?” Multidisciplinary perspectives on opportunities, challenges and implications of generative conversational AI for research, practice and policy (2023)
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References

  • 2003Evolving to a New Dominant Logic for Marketing14,777 cited
  • 2007Service-dominant logic: continuing the evolution7,615 cited
  • 2015Institutions and axioms: an extension and update of service-dominant logic3,692 cited
  • 2008On value and value co-creation: A service systems and service logic perspective3,154 cited
  • 2009How Brand Community Practices Create Value2,441 cited
  • 1993From value chain to value constellation: designing interactive strategy.2,050 cited
  • 2018Social robots for education: A review1,553 cited
  • 2005Collaborating to create: The Internet as a platform for customer engagement in product innovation1,406 cited
  • 2016Service-dominant logic 20251,365 cited
  • 2011Contextualization and value-in-context: How context frames exchange1,162 cited
  • 1976The dominant role of users in the scientific instrument innovation process1,016 cited
  • 2007A descriptive model of the consumer co-production process1,012 cited
  • 2017“Service Encounter 2.0”: An investigation into the roles of technology, employees and customers778 cited
  • 2019Hey Alexa … examine the variables influencing the use of artificial intelligent in-home voice assistants762 cited
  • 2009Working consumers: the next step in marketing theory?

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  • 2014After taste: Culture, consumption and theories of practice621 cited
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