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Examining post-purchase consumer responses to product automation
16 references·1 citing·52 second hop
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References

  • 1988Possessions and the Extended Self9,050 cited
  • 1992A National Customer Satisfaction Barometer: The Swedish Experience5,637 cited
  • 1997The Company and the Product: Corporate Associations and Consumer Product Responses4,189 cited
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  • 2001Toward a Theory of Psychological Ownership in Organizations2,535 cited
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  • 2011The IKEA effect: When labor leads to love1,044 cited
  • 2015From Social to Sale: The Effects of Firm-Generated Content in Social Media on Customer Behavior1,006 cited
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604 cited
  • 2020Paradoxes of artificial intelligence in consumer markets: Ethical challenges and opportunities559 cited
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    • 2023Smartness unleashed: a multilevel model for understanding consumers' perceptions and adoption across a myriad of smart offerings8 cited