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The policy responses of tourism agencies to emerging digital skills constraints: A critical assessment of six countries

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References

2019Technological disruptions in services: lessons from tourism and hospitality960 cited
2020COVID-19’s impact on the hospitality workforce – new crisis or amplification of the norm?494 cited
2021The digital skills divide: evidence from the European tourism industry223 cited
2007HRD in tourism: A role for government?148 cited
2021Digital skills in tourism. A study from the Next Tourism Generation (NTG) Alliance36 cited

Cited by

2023Digital transformation and the new combinations in tourism: A systematic literature review93 cited
2024Repositioning Work and Leisure: Digital Nomads Versus Tourists26 cited
2025Reviewing the digital skills and readiness of hospitality and tourism graduates: a way of success19 cited
2022How Do Hospitality Workers Perceive Their Work Skills before and after the Lockdown Imposed by the COVID-19 Pandemic?8 cited
2025Government Communication in Tourism Governance: Analyzing Ministerial Responses to Parliamentary Inquiries and Voter Petitions4 cited
2025Impact of Artificial Intelligence on Employment and Skill Requirements in the Tourism Sector3 cited
2023Tourism Talent Shortage in the Fourth Industrial Revolution3 cited
2024Skills development as an Indicator of the Serbian tourism digitalization progress1 cited
2024

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Tourism Talent Shortage in the Fourth Industrial Revolution

0 cited

2025Post-Pandemic Hospitality – An Update of the Key Competencies Required: Evidence from Romania0 cited

2026Mapping the Evolution of Skills in Tourism: The Way Forward0 cited