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CSR orientation and firm performance in the Middle Eastern and African B2B markets: The role of customer satisfaction and customer loyalty
16 references·1 citing·33 second hop
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References

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5,843 cited
  • 1992A National Customer Satisfaction Barometer: The Swedish Experience5,637 cited
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    • 2023Commitment, trust, relative dependence, and customer loyalty in the B2B setting: the role of customer satisfaction30 cited