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A Literature Review of Trust Repair in HRI
16 references·2 citing·47 second hop
A Literature Review of Trust Repair in HRI (2022)A Literature Review of Trust Repair in HRIEffects of Anthropomorphism and Accountability on Trust in Human Robot Interaction (2020)Effects of Anthropomorphism a…The Role of Trust in Human-Robot Interaction (2018)The Role of Trust in Human-Ro…Enhancing perceived safety in human–robot collaborative construction using immersive virtual environments (2018)Enhancing perceived safety in…Trust Repair (2017)Trust RepairRepairing and Enhancing Trust: Approaches to Reducing Organizational Trust Deficits (2010)Repairing and Enhancing Trust…The Role Of Causal Attribution Dimensions In Trust Repair (2009)The Role Of Causal Attributio…Measuring acceptance of an assistive social robot: a suggested toolkit (2009)Measuring acceptance of an as…Measurement Instruments for the Anthropomorphism, Animacy, Likeability, Perceived Intelligence, and Perceived Safety of Robots (2008)Measurement Instruments for t…Promises and lies: Restoring violated trust (2006)Promises and lies: Restoring …Removing the Shadow of Suspicion: The Effects of Apology Versus Denial for Repairing Competence- Versus Integrity-Based Trust Violations. (2004)Removing the Shadow of Suspic…Compassionate Love (2004)Compassionate LoveUser Acceptance of Information Technology: Toward A Unified View1 (2003)User Acceptance of Informatio…The Road to Reconciliation: Antecedents of Victim Willingness to Reconcile Following a Broken Promise (2003)The Road to Reconciliation: A…Developing and Maintaining Trust in Work Relationships (1996)Developing and Maintaining Tr…The predicament of injustice: The management of moral outrage. (1987)The predicament of injustice:…Interactional fairness judgments: The influence of causal accounts (1987)Interactional fairness judgme…The theory of mind and human–robot trust repair (2023)The theory of mind and human–…The dynamics of human–robot trust attitude and behavior — Exploring the effects of anthropomorphism and type of failure (2023)The dynamics of human–robot t…An Integrative Model Of Organizational Trust (1995)An Integrative Model of Organizational Trust (1995)Not So Different After All: A Cross-Discipline View Of Trust (1998)The road to forgiveness: A meta-analytic synthesis of its situational and dispositional correlates. (2010)Crises and Crisis Management: Integration, Interpretation, and Research Development (2016)Social Exchange Theory: A Critical Review with Theoretical Remedies (2017)The Presentation of Self in Everyday Life. (1956)Generalized expectancies for internal versus external control of reinforcement. (1966)Almost human: Anthropomorphism increases trust resilience in cognitive agents. (2016)From ‘automation’ to ‘autonomy’: the importance of trust repair in human–machine interaction (2018)The Presentation of Self in Everyday Life (2023)Procedural Justice: A Psychological Analysis (1975)A Social Information Processing Approach to Job Attitudes and Task Design (1978)Attribution: Perceiving the Causes of Behavior (1987)The psychology of procedural justice: A test of the group-value model. (1989)Disrespect and the Experience of Injustice (2001)An Experimental Study of Apparent Behavior (1944)Minds, brains, and programs (1980)Simple Heuristics That Make Us Smart (1999)Acceptance of Healthcare Robots for the Older Population: Review and Future Directions (2009)Social robots for education: A review (2018)Human Trust in Artificial Intelligence: Review of Empirical Research (2020)A Theory of Cognitive Dissonance (1957)Belief, Attitude, Intention and Behavior: An Introduction to Theory and Research (1975)Silence speaks volumes: The effectiveness of reticence in comparison to apology and denial for responding to integrity- and competence-based trust violations. (2007)The effects of trust in authority and procedural fairness on cooperation. (2007)A Theory of Cognitive Dissonance (2017)The Evolution of Cooperation (1981)Sensemaking in Organizations (1996)Bowling alone (2000)Why is Family Firms’ Internationalization Unique? A Meta–Analysis (2016)A dynamic phase model of psychological contract processes (2018)Perceived Usefulness, Perceived Ease of Use, and User Acceptance of Information Technology (1989)The theory of planned behavior (1991)Consumer Acceptance and Use of Information Technology: Extending the Unified Theory of Acceptance and Use of Technology1 (2012)A new criterion for assessing discriminant validity in variance-based structural equation modeling (2014)Older Adults' Reasons for Using Technology while Aging in Place (2015)Diffusion of Innovations 1 (2019)Trust, Reciprocity, and Social History (1995)Trust Repair After An Organization-Level Failure (2009)The evolution and psychology of self-deception (2011)Social Capital, Intellectual Capital, and the Organizational Advantage (1998)Trust in leadership: Meta-analytic findings and implications for research and practice. (2002)Why Should I Share? Examining Social Capital and Knowledge Contribution in Electronic Networks of Practice1 (2005)A Relational Model of Authority in Groups (1992)An integrative framework for explaining reactions to decisions: Interactive effects of outcomes and procedures. (1996)CURRENT RESEARCH IN SOCIAL PSYCHOLOGY (1996)
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References

  • 2003User Acceptance of Information Technology: Toward A Unified View144,945 cited
  • 2008Measurement Instruments for the Anthropomorphism, Animacy, Likeability, Perceived Intelligence, and Perceived Safety of Robots3,190 cited
  • 1996Developing and Maintaining Trust in Work Relationships2,624 cited
  • 2004Removing the Shadow of Suspicion: The Effects of Apology Versus Denial for Repairing Competence- Versus Integrity-Based Trust Violations.1,066 cited
  • 1987Interactional fairness judgments: The influence of causal accounts782 cited
  • 1987The predicament of injustice: The management of moral outrage.688 cited
  • 2009The Role Of Causal Attribution Dimensions In Trust Repair577 cited
  • 2006Promises and lies: Restoring violated trust539 cited
  • 2003The Road to Reconciliation: Antecedents of Victim Willingness to Reconcile Following a Broken Promise420 cited
  • 2010Repairing and Enhancing Trust: Approaches to Reducing Organizational Trust Deficits398 cited
  • 2004Compassionate Love367 cited
  • 2018The Role of Trust in Human-Robot Interaction294 cited
  • 2009Measuring acceptance of an assistive social robot: a suggested toolkit277 cited
  • 2020Effects of Anthropomorphism and Accountability on Trust in Human Robot Interaction247 cited

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2017
Trust Repair
202 cited
  • 2018Enhancing perceived safety in human–robot collaborative construction using immersive virtual environments192 cited
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    • 2023The dynamics of human–robot trust attitude and behavior — Exploring the effects of anthropomorphism and type of failure59 cited
    • 2023The theory of mind and human–robot trust repair57 cited