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Incorporating social learning into the optimal return and pricing decisions of online retailers
16 references·0 citing·55 second hopsampled
Incorporating social learning into the optimal return and pricing decisions of online retailers (2023)Incorporating social learning into the op…The Value of Fit Information in Online Retail: Evidence from a Randomized Field Experiment (2018)The Value of Fit Information …The Impact of Online Product Reviews on Product Returns (2018)The Impact of Online Product …Return strategy and pricing in a dual-channel supply chain (2017)Return strategy and pricing i…To Keep or Not to Keep: Effects of Online Customer Reviews on Product Returns (2016)To Keep or Not to Keep: Effec…Online and Offline Information for Omnichannel Retailing (2016)Online and Offline Informatio…Dynamic Pricing in the Presence of Social Learning and Strategic Consumers (2016)Dynamic Pricing in the Presen…On Product-Level Uncertainty and Online Purchase Behavior: An Empirical Analysis (2015)On Product-Level Uncertainty …Helpfulness of Online Product Reviews as Seen by Consumers: Source and Content Features (2013)Helpfulness of Online Product…Selling with Money‐Back Guarantees: The Impact on Prices, Quantities, and Retail Profitability (2012)Selling with Money‐Back Guara…On Product Uncertainty in Online Markets: Theory and Evidence1 (2012)On Product Uncertainty in Onl…Money-Back Guarantees: Helping the Low-Quality Retailer (2012)Money-Back Guarantees: Helpin…Selling to Strategic Consumers When Product Value Is Uncertain: The Value of Matching Supply and Demand (2011)Selling to Strategic Consumer…Optimal Restocking Fees and Information Provision in an Integrated Demand-Supply Model of Product Returns (2009)Optimal Restocking Fees and I…Process Improvement, Quality, and Learning Effects (1998)Process Improvement, Quality,…Signaling Quality with a Money-Back Guarantee: The Role of Transaction Costs (1995)Signaling Quality with a Mone…Money back guarantees in retailing: matching products to consumer tastes (1995)Money back guarantees in reta…Heuristic versus systematic information processing and the use of source versus message cues in persuasion. (1980)The Elaboration Likelihood Model of Persuasion (1986)Roles of negative emotions in customers’ perceived helpfulness of hotel reviews on a user-generated review website (2017)Whose online reviews to trust? Understanding reviewer trustworthiness and its impact on business (2017)Positive emotion bias: Role of emotional content from online customer reviews in purchase decisions (2019)Business Research Methods (2022)Advertising as Information (1974)Price and Advertising Signals of Product Quality (1986)The Voice of the Customer (1993)Marketing Models of Service and Relationships (2006)Promotional Chat on the Internet (2006)Firm Strategies in the “Mid Tail” of Platform-Based Retailing (2011)The Informational Role of Warranties and Private Disclosure about Product Quality (1981)The Theory of Industrial Organization (1988)Return policies and the optimal level of “hassle” (1998)Signaling the trustworthiness of small online retailers (2004)Time Value of Commercial Product Returns (2006)A Coefficient of Agreement for Nominal Scales (1960)Stress, appraisal, and coping (1985)Stress: Appraisal and Coping (2013)Understanding the use of Virtual Reality in Marketing: A text mining-based review (2018)Live streaming commerce and consumers’ purchase intention: An uncertainty reduction perspective (2021)The dual-process model of product information and habit in influencing consumers’ purchase intention: The role of live streaming features (2022)Monopolistic Competition with Outside Goods (1979)Supply Chain Coordination with Contracts (2003)Closed-Loop Supply Chain Models with Product Remanufacturing (2004)The Option Value of Returns: Theory and Empirical Evidence (2009)Closed‐Loop Supply Chains: A Critical Review, and Future Research* (2012)Browse‐and‐Switch: Retail‐Online Competition under Value Uncertainty (2013)Durability and Monopoly (1972)A Simple Model of Herd Behavior (1992)The Effect of Word of Mouth on Sales: Online Book Reviews (2006)The Operational Value of Social Media Information (2015)Initial Coin Offerings, Speculation, and Asset Tokenization (2020)Surge Pricing and Two-Sided Temporal Responses in Ride Hailing (2021)Direct Marketing, Indirect Profits: A Strategic Analysis of Dual-Channel Supply-Chain Design (2003)Integration of Online and Offline Channels in Retail: The Impact of Sharing Reliable Inventory Availability Information (2012)Omnichannel Retail Operations with Buy-Online-and-Pick-up-in-Store (2016)Conceptualization of omnichannel customer experience and its impact on shopping intention: A mixed-method approach (2019)Consumer decision‐making in omnichannel retailing: Literature review and future research agenda (2020)Omni-channel management in the new retailing era: A systematic review and future research agenda (2020)Optimal Pricing and Return Policies for Perishable Commodities (1985)Exploring the Implications of the Internet for Consumer Marketing (1997)Taking stock of consumer returns: A review and classification of the literature (2019)Analysis of the innovation strategies for green supply chain management in the energy industry using the QFD-based hybrid interval valued intuitionistic fuzzy decision approach (2021)Pricing and sales-effort analysis of dual-channel supply chain with channel preference, cross-channel return and free riding behavior based on revenue-sharing contract (2022)Prospect Theory: An Analysis of Decision under Risk (1979)Prospect theory: An analysis of decision under risk (1988)Common method biases in behavioral research: A critical review of the literature and recommended remedies. (2003)Stimulating Online Reviews by Combining Financial Incentives and Social Norms (2016)Behavioral Visibility: A new paradigm for organization studies in the age of digitization, digitalization, and datafication (2020)The Digitization of Word of Mouth: Promise and Challenges of Online Feedback Mechanisms (2003)Impact of Online Consumer Reviews on Sales: The Moderating Role of Product and Consumer Characteristics (2010)Understanding product returns: A systematic literature review using machine learning and bibliometric analysis (2021)Strategies and practices to reduce the ecological impact of product returns: An environmental sustainability framework for multichannel retail (2023)
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References

  • 2012On Product Uncertainty in Online Markets: Theory and Evidence1681 cited
  • 2016Online and Offline Information for Omnichannel Retailing470 cited
  • 1995Signaling Quality with a Money-Back Guarantee: The Role of Transaction Costs442 cited
  • 1995Money back guarantees in retailing: matching products to consumer tastes368 cited
  • 2013Helpfulness of Online Product Reviews as Seen by Consumers: Source and Content Features355 cited
  • 2016Dynamic Pricing in the Presence of Social Learning and Strategic Consumers308 cited
  • 2018The Impact of Online Product Reviews on Product Returns263 cited
  • 2009Optimal Restocking Fees and Information Provision in an Integrated Demand-Supply Model of Product Returns261 cited
  • 2015On Product-Level Uncertainty and Online Purchase Behavior: An Empirical Analysis211 cited
  • 2017Return strategy and pricing in a dual-channel supply chain206 cited
  • 2012Money-Back Guarantees: Helping the Low-Quality Retailer200 cited
  • 2011Selling to Strategic Consumers When Product Value Is Uncertain: The Value of Matching Supply and Demand198 cited
  • 2016To Keep or Not to Keep: Effects of Online Customer Reviews on Product Returns168 cited
  • 2012Selling with Money‐Back Guarantees: The Impact on Prices, Quantities, and Retail Profitability166 cited

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  • 2018The Value of Fit Information in Online Retail: Evidence from a Randomized Field Experiment166 cited
  • 1998Process Improvement, Quality, and Learning Effects157 cited
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