The Role of Organizational Culture as a Moderator in Increasing Job Satisfaction

Abstract

This study determines the effect of servant leadership and job characteristics on employee job satisfaction by placing organizational culture as a moderator. Organizational culture plays an important role as a shared belief and attitude that develops and is embraced within the organization in increasing job satisfaction. The variables used in this study are job satisfaction as the dependent variable, and servant leadership and job characteristics as the independent variables, whereas organizational culture is the moderating variable. The data were obtained from existing and reputable private companies in the city of Semarang, with a total population of 111. The way to collect data is to use the census method, namely, the entire population of 111 employees is taken as a sample. Data analysis used multiple regression analyzes with moderating variables in the SPSS program. The results showed that servant leadership and job characteristics had a positive effect on job satisfaction. An important finding is that organizational culture is proven to be a moderating variable of servant leadership and job characteristics for job satisfaction. Organizational culture strengthens the influence of servant leadership and job characteristics in increasing employee job satisfaction. The role of organizational culture as a moderator is an important finding and is also an update from this research because the placement of the cultural variable as a moderator variable is associated with employee job satisfaction, which in previous studies was associated only with employee performance. Keywords: servant leadership, job characteristics, job satisfaction, organizational culture. DOI: https://doi.org/10.55463/hkjss.issn.1021-3619.60.66

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