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Dynamic perceived quality analysis using social media data at macro- and micro-levels
16 references·0 citing·48 second hop
Dynamic perceived quality analysis using social media data at macro- and micro-levels (2023)Dynamic perceived quality analysis using …Perceived quality of products: a framework and attributes ranking method (2019)Perceived quality of products…The role of social media in enhancing guanxi and perceived effectiveness of E-commerce institutional mechanisms in online marketplace (2018)The role of social media in e…Consumer value considerations and adoption of remanufactured products in closed-loop supply chains (2018)Consumer value considerations…Perceived quality of remanufactured products: construct and measure development (2016)Perceived quality of remanufa…Mining customer requirements from online reviews: A product improvement perspective (2016)Mining customer requirements …Vocal Minority and Silent Majority: How Do Online Ratings Reflect Population Perceptions of Quality1 (2015)Vocal Minority and Silent Maj…The Dynamic Impact of Product-Harm Crises on Brand Preference and Advertising Effectiveness: An Empirical Analysis of the Automobile Industry (2015)The Dynamic Impact of Product…E‐service quality model for Indian government portals: citizens' perspective (2012)E‐service quality model for I…A critical evaluation of importance–performance analysis (2012)A critical evaluation of impo…Using a revised importance–performance analysis approach: The case of Taiwanese hot springs tourism (2006)Using a revised importance–pe…How Does Objective Quality Affect Perceived Quality? Short-Term Effects, Long-Term Effects, and Asymmetries (2006)How Does Objective Quality Af…Revisiting importance–performance analysis (2001)Revisiting importance–perform…Product Variety and Manufacturing Performance: Evidence from the International Automotive Assembly Plant Study (1996)Product Variety and Manufactu…Attractive Quality and Must-Be Quality (1984)Attractive Quality and Must-B…Importance-Performance Analysis (1977)Importance-Performance Analys…Consumer Knowledge: Its Measurement and Extent (1950)Consumer Knowledge: Its Measu…A New Product Growth for Model Consumer Durables (1969)Electronic word-of-mouth via consumer-opinion platforms: What motivates consumers to articulate themselves on the Internet? 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References

  • 1977Importance-Performance Analysis4,319 cited
  • 1984Attractive Quality and Must-Be Quality3,436 cited
  • 2001Revisiting importance–performance analysis772 cited
  • 1996Product Variety and Manufacturing Performance: Evidence from the International Automotive Assembly Plant Study573 cited
  • 2006Using a revised importance–performance analysis approach: The case of Taiwanese hot springs tourism425 cited
  • 2012A critical evaluation of importance–performance analysis364 cited
  • 2016Mining customer requirements from online reviews: A product improvement perspective334 cited
  • 2015Vocal Minority and Silent Majority: How Do Online Ratings Reflect Population Perceptions of Quality1278 cited
  • 2006How Does Objective Quality Affect Perceived Quality? Short-Term Effects, Long-Term Effects, and Asymmetries271 cited
  • 2015The Dynamic Impact of Product-Harm Crises on Brand Preference and Advertising Effectiveness: An Empirical Analysis of the Automobile Industry197 cited
  • 2018The role of social media in enhancing guanxi and perceived effectiveness of E-commerce institutional mechanisms in online marketplace162 cited
  • 2012E‐service quality model for Indian government portals: citizens' perspective151 cited
  • 2019Perceived quality of products: a framework and attributes ranking method141 cited
  • 2016Perceived quality of remanufactured products: construct and measure development

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120 cited
  • 2018Consumer value considerations and adoption of remanufactured products in closed-loop supply chains91 cited
  • 1950Consumer Knowledge: Its Measurement and Extent90 cited
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