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The Effect of Service Quality of Green Restaurants on Green Restaurant Image and Revisit Intention: The Case of Istanbul
16 references·1 citing·41 second hop
The Effect of Service Quality of Green Restaurants on Green Restaurant Image and Revisit Intention: The Case of Istanbul (2023)The Effect of Service Quality of Green Re…Predictive Analytics in Information Systems Research1 (2011)Predictive Analytics in Infor…Are lodging customers ready to go green? An examination of attitudes, demographics, and eco-friendly intentions (2010)Are lodging customers ready t…An investigation of green hotel customers’ decision formation: Developing an extended model of the theory of planned behavior (2010)An investigation of green hot…The Drivers of Green Brand Equity: Green Brand Image, Green Satisfaction, and Green Trust (2009)The Drivers of Green Brand Eq…\nThe use of partial least squares path modeling in international marketing (2009)\nThe use of partial least sq…How quality, value, image, and satisfaction create loyalty at a Chinese telecom (2008)How quality, value, image, an…Customers’ cognitive, emotional, and actionable response to the servicescape: A test of the moderating effect of the restaurant type (2008)Customers’ cognitive, emotion…Green consumption or sustainable lifestyles? Identifying the sustainable consumer (2005)Green consumption or sustaina…Service loyalty (2002)Service loyaltyCorporate image and corporate reputation in customers’ retention decisions in services (2001)Corporate image and corporate…The measurement and dimensionality of brand associations (2000)The measurement and dimension…Dineserv: A Tool for Measuring Service Quality in Restaurants (1995)Dineserv: A Tool for Measurin…SERVPERF versus SERVQUAL: Reconciling Performance-Based and Perceptions-Minus-Expectations Measurement of Service Quality (1994)SERVPERF versus SERVQUAL: Rec…SERVQUAL: A multiple-Item Scale for measuring consumer perceptions of service quality (1988)SERVQUAL: A multiple-Item Sca…On the Evaluation of Structural Equation Models (1988)On the Evaluation of Structur…Evaluating Structural Equation Models with Unobservable Variables and Measurement Error (1981)Evaluating Structural Equatio…Exploratory Study of Romanian Generation Z Perceptions of Green Restaurants (2024)Exploratory Study of Romanian…Strategic Management and Marketing in the Service Sector (1984)A Conceptual Model of Service Quality and Its Implications for Future Research (1985)Measuring Service Quality: A Reexamination and Extension (1992)Evolving to a New Dominant Logic for Marketing (2003)Understanding Attitudes and Predicting Social Behavior (1980)Competitive Advantage: Creating and Sustaining Superior Performance (1985)The Behavioral Consequences of Service Quality (1996)Identifying key factors affecting consumer purchase behavior in an online shopping context (2003)Customer-based corporate reputation of a service firm: scale development and validation (2007)How does corporate social responsibility contribute to firm financial performance? The mediating role of competitive advantage, reputation, and customer satisfaction (2014)The Commitment-Trust Theory of Relationship Marketing (1994)Enhance green purchase intentions (2012)Factors Affecting Green Purchase Behaviour and Future Research Directions (2015)Exchange and Power in Social Life (2017)Green process innovation, green product innovation, and corporate financial performance: A content analysis method (2019)Belief, Attitude, Intention and Behavior: An Introduction to Theory and Research (1975)The theory of planned behavior (1991)The attitude–behaviour gap in sustainable tourism (2014)Application of the Extended Theory of Planned Behavior Model to Investigate Purchase Intention of Green Products among Thai Consumers (2016)Impact of culture, behavior and gender on green purchase intention (2017)Coefficient Alpha and the Internal Structure of Tests (1951)Comfort your online customer: quality, trust and loyalty on the internet (2004)The influence of brand image and company reputation where manufacturers market to small firms: A customer value perspective (2005)Understanding customer satisfaction and loyalty: An empirical study of mobile instant messages in China (2009)A Cognitive Model of the Antecedents and Consequences of Satisfaction Decisions (1980)Quality, satisfaction and behavioral intentions (2000)Service Quality Delivery through Web Sites: A Critical Review of Extant Knowledge (2002)The Effect of On-Line Consumer Reviews on Consumer Purchasing Intention: The Moderating Role of Involvement (2007)Structural equation modeling in practice: A review and recommended two-step approach. (1988)Structural Equations with Latent Variables. (1991)PLS-SEM: Indeed a Silver Bullet (2011)A new criterion for assessing discriminant validity in variance-based structural equation modeling (2014)When to use and how to report the results of PLS-SEM (2018)The Discovery of Grounded Theory; Strategies for Qualitative Research (1968)Perceived Usefulness, Perceived Ease of Use, and User Acceptance of Information Technology (1989)User Acceptance of Information Technology: Toward A Unified View1 (2003)Using PLS path modeling in new technology research: updated guidelines (2016)Predictive model assessment in PLS-SEM: guidelines for using PLSpredict (2019)Significance tests and goodness of fit in the analysis of covariance structures. (1980)PSYCHOLOGICAL, EMPOWERMENT IN THE WORKPLACE: DIMENSIONS, MEASUREMENT AND VALIDATION. (1995)An assessment of the use of partial least squares structural equation modeling in marketing research (2011)
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References

  • 1981Evaluating Structural Equation Models with Unobservable Variables and Measurement Error108,884 cited
  • 1988On the Evaluation of Structural Equation Models26,139 cited
  • 1988SERVQUAL: A multiple-Item Scale for measuring consumer perceptions of service quality21,113 cited
  • 2009\nThe use of partial least squares path modeling in international marketing11,331 cited
  • 1994SERVPERF versus SERVQUAL: Reconciling Performance-Based and Perceptions-Minus-Expectations Measurement of Service Quality3,139 cited
  • 2009The Drivers of Green Brand Equity: Green Brand Image, Green Satisfaction, and Green Trust1,671 cited
  • 2002Service loyalty1,549 cited
  • 2011Predictive Analytics in Information Systems Research11,323 cited
  • 2001Corporate image and corporate reputation in customers’ retention decisions in services1,072 cited
  • 2010An investigation of green hotel customers’ decision formation: Developing an extended model of the theory of planned behavior1,030 cited
  • 2000The measurement and dimensionality of brand associations1,007 cited
  • 1995Dineserv: A Tool for Measuring Service Quality in Restaurants823 cited
  • 2005Green consumption or sustainable lifestyles? Identifying the sustainable consumer811 cited
  • 2008How quality, value, image, and satisfaction create loyalty at a Chinese telecom

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806 cited
  • 2008Customers’ cognitive, emotional, and actionable response to the servicescape: A test of the moderating effect of the restaurant type652 cited
  • 2010Are lodging customers ready to go green? An examination of attitudes, demographics, and eco-friendly intentions617 cited
  • Cited by

    • 2024Exploratory Study of Romanian Generation Z Perceptions of Green Restaurants8 cited