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Measuring the Impact of ISO 9001 on Employee and Customer Related Company Performance
16 references·0 citing·45 second hop
Measuring the Impact of ISO 9001 on Employee and Customer Related Company Performance (2023)Measuring the Impact of ISO 9001 on Emplo…Taming Black Swans: Challenges for Sustainable Strategic Crisis Management: Plenary Session (2021)Taming Black Swans: Challenge…Impact of TQM on organisational performance: The case of Indian manufacturing and service industry (2018)Impact of TQM on organisation…Impact of quality management systems on firm performance (2018)Impact of quality management …Adoption and Outcomes of ISO 14001: A Systematic Review (2017)Adoption and Outcomes of ISO …ISO 9001 and ISO 14001: Towards a Research Agenda on Management System Standards* (2012)ISO 9001 and ISO 14001: Towar…Benefits of the ISO 9001 and ISO 14001 standards: A literature review (2012)Benefits of the ISO 9001 and …The roles of firms' motives in affecting the outcomes of ISO 9000 adoption (2011)The roles of firms' motives i…Work Engagement (2010)Work EngagementWhat happened to the ISO 9000 lustre? 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What New Institutionalism and the Business‐Systems Approach Can Learn from Each Other* (2006)Global Standardization of Org…ISO 9000: Outside the Iron Cage (2003)ISO 9000: Outside the Iron Ca…Internal Customers and Internal Suppliers (1996)Internal Customers and Intern…Putting the Service-Profit Chain to Work (1994)Putting the Service-Profit Ch…The Iron Cage Revisited: Institutional Isomorphism and Collective Rationality in Organizational Fields (1983)The Iron Cage Revisited: Inst…Firm Resources and Sustained Competitive Advantage (1991)Firm resources and sustained competitive advantage (2004)Benefits of management systems integration: a literature review (2015)ISO 9001 and product innovation: A literature review and research framework (2015)Institutionalized Organizations: Formal Structure as Myth and Ceremony (1977)The iron cage revisited institutional isomorphism and collective rationality in organizational fields (2004)“Implicit” and “Explicit” CSR: A Conceptual Framework for a Comparative Understanding of Corporate Social Responsibility (2008)Corporate Social Responsibility and institutional theory: new perspectives on private governance (2011)Corporate Social Responsibility in Developing Countries as an Emerging Field of Study (2016)Total quality management as competitive advantage: A review and empirical study (1995)The Impact of Environmental Management on Firm Performance (1996)The relations among environmental disclosure, environmental performance, and economic performance: a simultaneous equations approach (2003)The Reporting of SDGs by Quality, Environmental, and Occupational Health and Safety-Certified Organizations (2019)Environmental management system according to ISO 14001:2015 as a driver to sustainable development (2020)Managerial Fads and Fashions: The Diffusion and Rejection of Innovations (1991)WHY COMPANIES GO GREEN: A MODEL OF ECOLOGICAL RESPONSIVENESS. 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References

  • 1983The Iron Cage Revisited: Institutional Isomorphism and Collective Rationality in Organizational Fields40,020 cited
  • 2021Taming Black Swans: Challenges for Sustainable Strategic Crisis Management: Plenary Session6,488 cited
  • 1994Putting the Service-Profit Chain to Work3,734 cited
  • 2010Work Engagement2,553 cited
  • 2012ISO 9001 and ISO 14001: Towards a Research Agenda on Management System Standards*471 cited
  • 2003ISO 9000: Outside the Iron Cage314 cited
  • 2017Adoption and Outcomes of ISO 14001: A Systematic Review282 cited
  • 2007Simultaneous consideration of TQM and ISO 9000 on performance and motivation: An empirical study of Spanish companies271 cited
  • 2012Benefits of the ISO 9001 and ISO 14001 standards: A literature review244 cited
  • 2006Global Standardization of Organizational Forms and Management Practices? What New Institutionalism and the Business‐Systems Approach Can Learn from Each Other*243 cited
  • 2011The roles of firms' motives in affecting the outcomes of ISO 9000 adoption206 cited
  • 2008Internalisation of ISO 9000 standards: the antecedent role of functionalist and institutionalist drivers and performance implications181 cited
  • 2018Impact of TQM on organisational performance: The case of Indian manufacturing and service industry132 cited
  • 1996Internal Customers and Internal Suppliers

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128 cited
  • 2010What happened to the ISO 9000 lustre? An eight-year study126 cited
  • 2018Impact of quality management systems on firm performance122 cited
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