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PENGARUH PENGALAMAN PELANGGAN DAN KEPERCAYAAN TERHADAP NIAT BELI ULANG MELALUI KEPUASAN PELANGGAN SEBAGAI VARIABEL MEDIASI
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PENGARUH PENGALAMAN PELANGGAN DAN KEPERCAYAAN TERHADAP NIAT BELI ULANG MELALUI KEPUASAN PELANGGAN SEBAGAI VARIABEL MEDIASI (2022)PENGARUH PENGALAMAN PELANGGAN DAN KEPERCA…Does the Effect of Customer Experience on Customer Satisfaction Create a Sustainable Competitive Advantage? A Comparative Study of Different Shopping Situations (2020)Does the Effect of Customer E…ANALISIS PENGARUH KUALITAS WEBSITE DAN KEPERCAYAAN TERHADAP KEPUASAN PELANGGAN DALAM MEMBENTUK MINAT PEMBELIAN ULANG PADA PELANGGAN SHOPEE (2019)ANALISIS PENGARUH KUALITAS WE…Pengaruh Pengalaman Belanja Online Produk Fashion terhadap Kepuasan dan Niat Beli Ulang Pelanggan Zalora serta Berrybenka (2017)Pengaruh Pengalaman Belanja O…Pengaruh Pengalaman Belanja Online Produk Fashion terhadap Kepuasan dan Niat Beli Ulang Pelanggan Zalora serta Berrybenka (2017)Pengaruh Pengalaman Belanja O…Perilaku Konsumen Di Era Internet (2013)Perilaku Konsumen Di Era Inte…Online Customer Experience in e-Retailing: An empirical model of Antecedents and Outcomes (2012)Online Customer Experience in…FAKTOR- FAKTOR YANG MEMPENGARUHI MINAT BELI DI ONLINE SHOP SPECIALIS GUESS (2012)FAKTOR- FAKTOR YANG MEMPENGAR…Understanding customer experience. (2007)Understanding customer experi…The internet, consumer empowerment and marketing strategies (2006)The internet, consumer empowe…A proposed model of e-trust for electronic banking (2003)A proposed model of e-trust f…The international handbook of electronic commerce (2001)The international handbook of…E-commerce: the role of familiarity and trust (2000)E-commerce: the role of famil…Customer Satisfaction in the Era of Competition 5.0 (2023)Customer Satisfaction in the …The Commitment-Trust Theory of Relationship Marketing (1994)An Integrative Model Of Organizational Trust (1995)Not So Different After All: A Cross-Discipline View Of Trust (1998)Developing and Validating Trust Measures for e-Commerce: An Integrative Typology (2002)Consumer Acceptance of Electronic Commerce: Integrating Trust and Risk with the Technology Acceptance Model (2003)Trust and TAM in Online Shopping: An Integrated Model1 (2003)Archaeology of Knowledge (1970)Understanding Customer Expectations of Service (1991)Customerization: The next revolution in mass customization (2001)Memo to Marketers: Quantitative Evidence for Change (2012)Brand strategies in social media in hospitality and tourism (2017)Search engine marketing is not all gold: Insights from Twitter and SEOClerks (2017)Economic Action and Social Structure: The Problem of Embeddedness (1985)Consumer trust, perceived security and privacy policy (2006)An investigation into the acceptance of online banking in Saudi Arabia (2008)Predicting young consumers' take up of mobile banking services (2010)Diffusion of Innovations 1 (2019)A Paradigm for Developing Better Measures of Marketing Constructs (1979)Evaluating Structural Equation Models with Unobservable Variables and Measurement Error (1981)PLS-SEM: Indeed a Silver Bullet (2011)Examining branding co-creation in brand communities on social media: Applying the paradigm of Stimulus-Organism-Response (2017)Shopping in the digital world: Examining customer engagement through augmented reality mobile applications (2019)Customer experience: fundamental premises and implications for research (2020)SERVQUAL: A multiple-Item Scale for measuring consumer perceptions of service quality (1988)Determinants of Long-Term Orientation in Buyer-Seller Relationships (1994)Atmospheric Effects on Shopping Behavior (2000)How the Covid-19 Pandemic Is Changing Online Food Shopping Human Behaviour in Italy (2020)Can intellectual capital promote the competitive advantage? Service innovation and big data analytics capabilities in a moderated mediation model (2022)When digital celebrity talks to you: How human-like virtual influencers satisfy consumer's experience through social presence on social media endorsements (2023)Perceived Usefulness, Perceived Ease of Use, and User Acceptance of Information Technology (1989)A National Customer Satisfaction Barometer: The Swedish Experience (1992)Electronic Commerce: A Managerial Perspective (1999)Pengaruh Customer Experience terhadap Repurchase Intention Produk Online dengan Customer Satisfaction sebagai Variable Intervening (2021)The Relative Importance of Perceived Ease of Use in IS Adoption: A Study of E-Commerce Adoption (2000)Customer experience management: toward implementing an evolving marketing concept (2015)PENGARUH PENGALAMAN PELANGGAN DAN KEPERCAYAAN TERHADAP NIAT BELI ULANG SECARA ONLINE MELALUI KEPUASAN PELANGGAN (Studi Pada Situs Online Berrybenka.com) (2018)Pengaruh Kualitas Situs Website, Kepercayaan Konsumen, Dan Pengalaman Berbelanja Terhadap Minat Beli Ulang Di Situs Jual Beli Online OLX (2021)Formation of Consumer Impulsive Buying in MSMEs through Online Shopping Activities (2023)GAYA HIDUP MAHASISWA AKIBAT ADANYA ONLINE SHOP (2020)Pengaruh Promosi Penjualan, Electronic Word of Mouth dan Hedonic Shopping Motivation Terhadap Pembelian Impulsif pada Aplikasi Shopee (2020)The Decision of Choosing Course in the Era of Covid 19 through the Telemarketing Program, Personal Selling and College Image (2020)PENGARUH BRAND IMAGE, PERSEPSI HARGA DAN KUALITAS LAYANAN TERHADAP MINAT BELI ULANG PADA LAZADA (2021)
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References

  • 2000E-commerce: the role of familiarity and trust3,438 cited
  • 2007Understanding customer experience.1,295 cited
  • 2012Online Customer Experience in e-Retailing: An empirical model of Antecedents and Outcomes1,131 cited
  • 2003A proposed model of e-trust for electronic banking583 cited
  • 2006The internet, consumer empowerment and marketing strategies382 cited
  • 2020Does the Effect of Customer Experience on Customer Satisfaction Create a Sustainable Competitive Advantage? A Comparative Study of Different Shopping Situations140 cited
  • 2013Perilaku Konsumen Di Era Internet123 cited
  • 2019ANALISIS PENGARUH KUALITAS WEBSITE DAN KEPERCAYAAN TERHADAP KEPUASAN PELANGGAN DALAM MEMBENTUK MINAT PEMBELIAN ULANG PADA PELANGGAN SHOPEE31 cited
  • 2012FAKTOR- FAKTOR YANG MEMPENGARUHI MINAT BELI DI ONLINE SHOP SPECIALIS GUESS29 cited
  • 2017Pengaruh Pengalaman Belanja Online Produk Fashion terhadap Kepuasan dan Niat Beli Ulang Pelanggan Zalora serta Berrybenka16 cited
  • 2017Pengaruh Pengalaman Belanja Online Produk Fashion terhadap Kepuasan dan Niat Beli Ulang Pelanggan Zalora serta Berrybenka10 cited
  • 2001The international handbook of electronic commerce7 cited

Cited by

  • 2023Customer Satisfaction in the Era of Competition 5.08 cited

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