A Review of The Role of Artificial Intelligence in Employee Engagement

Abstract

This paper aims to explore the role of artificial intelligence (AI) in employee engagement through a literature review. AI is increasingly being used in various functions of human resource management, including employee engagement, which is a critical aspect of managing the workforce. Advancements in AI and machine learning have enabled organizations to find new uses for enhancing employee engagement, such as real-time monitoring of performance, sentiment analysis, and natural language processing. Creating a holistic work environment that promotes clarity, skill development, recognition, and wellness is essential to engage employees. This paper aims to identify the impact of AI on employee engagement by reviewing relevant literature and developing a conclusion. Based on the literature review, the paper will offer recommendations for expanding the use of AI in employee engagement for diverse firms. Ultimately, the combination of AI and employee engagement can lead to increased productivity, improved communication, and a collaborative work environment.

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