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Metaverse in marketing and logistics: the state of the art and the path forward
16 references·7 citing·50 second hopsampled
Metaverse in marketing and logistics: the state of the art and the path forward (2023)Metaverse in marketing and logistics: the…Shaping the Metaverse into Reality: A Holistic Multidisciplinary Understanding of Opportunities, Challenges, and Avenues for Future Investigation (2023)Shaping the Metaverse into Re…Metaverse as a disruptive technology revolutionising tourism management and marketing (2023)Metaverse as a disruptive tec…Consumers’ Responses to Virtual Influencers as Advertising Endorsers: Novel and Effective or Uncanny and Deceiving? (2023)Consumers’ Responses to Virtu…Metaverse marketing: How the metaverse will shape the future of consumer research and practice (2022)Metaverse marketing: How the …Marketing in the Metaverse: Conceptual understanding, framework, and research agenda (2022)Marketing in the Metaverse: C…Advertising in the Metaverse: Research Agenda (2021)Advertising in the Metaverse:…Setting the future of digital and social media marketing research: Perspectives and research propositions (2020)Setting the future of digital…Managing the digital supply chain: The role of smart technologies (2020)Managing the digital supply c…A digital supply chain twin for managing the disruption risks and resilience in the era of Industry 4.0 (2020)A digital supply chain twin f…The impact of digital technology and Industry 4.0 on the ripple effect and supply chain risk analytics (2018)The impact of digital technol…Supply chain network design under uncertainty: A comprehensive review and future research directions (2017)Supply chain network design u…Understanding Customer Experience Throughout the Customer Journey (2016)Understanding Customer Experi…Sensory marketing, embodiment, and grounded cognition: A review and introduction (2013)Sensory marketing, embodiment…Eliciting Informative Feedback: The Peer-Prediction Method (2005)Eliciting Informative Feedbac…The value concept and relationship marketing (1996)The value concept and relatio…The Social Control of Impersonal Trust (1987)The Social Control of Imperso…Navigating the metaverse: unravelling employees’ sentiments and satisfaction from metaverse-based training reviews (2025)Navigating the metaverse: unr…Metaverse technology in sustainable supply chain management: Experimental findings (2025)Metaverse technology in susta…Towards a Metaverse Shopping Revolution: A Mixed-Method Study on Factors Influencing Consumers' Intentions to Adopt Metaverse as Shopping Marketplace (2024)Towards a Metaverse Shopping …MV ‐ QUAL : A tool for understanding decisions to purchase virtual products in the metaverse (2024)MV ‐ QUAL : A tool for unders…Metaverse: The Future for Immersive Logistics and International Business Education (2024)Metaverse: The Future for Imm…Metaverse in financial industry: Use cases, value, and challenges (2024)Metaverse in financial indust…Indulging in virtual luxuries: unveiling the allure of impulse buying in metaverse (2024)Indulging in virtual luxuries…Competitive Advantage: Creating and Sustaining Superior Performance (1985)Consumer Perceptions of Price, Quality, and Value: A Means-End Model and Synthesis of Evidence (1988)SERVQUAL: A multiple-Item Scale for measuring consumer perceptions of service quality (1988)Customer satisfaction with services: putting perceived value into the equation (2000)Customer repurchase intention (2003)Value dimensions, perceived value, satisfaction and loyalty: an investigation of university students’ travel behaviour (2005)The Strength of Weak Ties (1973)Theory of the firm: Managerial behavior, agency costs and ownership structure (1976)Economic Action and Social Structure: The Problem of Embeddedness (1985)Formalising Trust as a Computational Concept (1994)Linking Citizen Satisfaction with E-Government and Trust in Government (2004)Trust and risk in e-government adoption (2008)The Commitment-Trust Theory of Relationship Marketing (1994)The Relative Importance of Perceived Ease of Use in IS Adoption: A Study of E-Commerce Adoption (2000)Designing conceptual articles: four approaches (2020)Building the Resilient Supply Chain (2004)The Price of Robustness (2004)Introduction to Stochastic Programming (2011)A decision support system for demand management in healthcare supply chains considering the epidemic outbreaks: A case study of coronavirus disease 2019 (COVID-19) (2020)On the sustainable perishable food supply chain network design: A dairy products case to achieve sustainable development goals (2020)Costs of resilience and disruptions in supply chain network design models: A review and future research directions (2021)International Journal of Production Research (1962)Managing Risk To Avoid Supply-Chain Breakdown (2004)Perspectives in supply chain risk management (2006)Predicting the impacts of epidemic outbreaks on global supply chains: A simulation-based analysis on the coronavirus outbreak (COVID-19/SARS-CoV-2) case (2020)Viability of intertwined supply networks: extending the supply chain resilience angles towards survivability. A position paper motivated by COVID-19 outbreak (2020)An introduction to cybernetics (1956)Cybernetics or Control and Communication in the Animal and the Machine (2019)Impacts of epidemic outbreaks on supply chains: mapping a research agenda amid the COVID-19 pandemic through a structured literature review (2020)Viable supply chain model: integrating agility, resilience and sustainability perspectives—lessons from and thinking beyond the COVID-19 pandemic (2020)Qualitative evaluation and research methods (1990)Qualitative evaluation and research methods (1990)Exchange and Power in Social Life (2017)The dynamic effect of interactivity on customer engagement behavior through tie strength: Evidence from live streaming commerce platforms (2020)Impacts of influencer attributes on purchase intentions in social media influencer marketing: Mediating roles of characterizations (2021)Marketing in Hypermedia Computer-Mediated Environments: Conceptual Foundations (1996)Analyzing the Past to Prepare for the Future: Writing a Literature Review (2002)Using thematic analysis in psychology (2006)Exploring the Darkverse: A Multi-Perspective Analysis of the Negative Societal Impacts of the Metaverse (2023)Social media influencers: An effective marketing approach? (2023)Virtual influencer marketing: the good, the bad and the unreal (2023)Critical service logic: making sense of value creation and co-creation (2012)Consumer engagement in online brand communities: a social media perspective (2015)Brands are calling your AVATAR in Metaverse–A study to explore XR ‐based gamification marketing activities & consumer‐based brand equity in virtual world (2023)How Smart, Connected Products Are Transforming Competition (2014)How Smart, Connected Products Are Transforming Competition (2015)Technological disruptions in services: lessons from tourism and hospitality (2019)Investigating metaverse marketing-enabled consumers’ social presence, attachment, engagement and (re)visit intentions (2023)Netnography evolved: New contexts, scope, procedures and sensibilities (2023)Unfolding the impacts of metaverse aspects on telepresence, product knowledge, and purchase intentions in the metaverse stores (2023)
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References

  • 2016Understanding Customer Experience Throughout the Customer Journey5,744 cited
  • 2020Setting the future of digital and social media marketing research: Perspectives and research propositions2,642 cited
  • 1996The value concept and relationship marketing2,180 cited
  • 2018The impact of digital technology and Industry 4.0 on the ripple effect and supply chain risk analytics2,054 cited
  • 2020A digital supply chain twin for managing the disruption risks and resilience in the era of Industry 4.01,824 cited
  • 1987The Social Control of Impersonal Trust1,725 cited
  • 2023Metaverse as a disruptive technology revolutionising tourism management and marketing922 cited
  • 2022Metaverse marketing: How the metaverse will shape the future of consumer research and practice902 cited
  • 2017Supply chain network design under uncertainty: A comprehensive review and future research directions710 cited
  • 2022Marketing in the Metaverse: Conceptual understanding, framework, and research agenda678 cited
  • 2021Advertising in the Metaverse: Research Agenda645 cited
  • 2020Managing the digital supply chain: The role of smart technologies606 cited
  • 2023Shaping the Metaverse into Reality: A Holistic Multidisciplinary Understanding of Opportunities, Challenges, and Avenues for Future Investigation578 cited
  • 2013Sensory marketing, embodiment, and grounded cognition: A review and introduction

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552 cited
  • 2005Eliciting Informative Feedback: The Peer-Prediction Method507 cited
  • 2023Consumers’ Responses to Virtual Influencers as Advertising Endorsers: Novel and Effective or Uncanny and Deceiving?408 cited
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    • 2024Indulging in virtual luxuries: unveiling the allure of impulse buying in metaverse9 cited
    • 2024Metaverse: The Future for Immersive Logistics and International Business Education8 cited
    • 2024Towards a Metaverse Shopping Revolution: A Mixed-Method Study on Factors Influencing Consumers' Intentions to Adopt Metaverse as Shopping Marketplace7 cited
    • 2024MV ‐ QUAL : A tool for understanding decisions to purchase virtual products in the metaverse7 cited
    • 2025Navigating the metaverse: unravelling employees’ sentiments and satisfaction from metaverse-based training reviews1 cited