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Sustainable Marketing Performance of Banks in the Digital Economy: The Role of Customer Relationship Management
16 references·1 citing·51 second hop
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References

  • 2021How to conduct a bibliometric analysis: An overview and guidelines14,255 cited
  • 2010An approach for detecting, quantifying, and visualizing the evolution of a research field: A practical application to the Fuzzy Sets Theory field2,756 cited
  • 2017Interrelationship of Migration and Housing in Slovakia805 cited
  • 2021Innovation practices for survival of small and medium enterprises (SMEs) in the COVID-19 times: the role of external support472 cited
  • 2000Relationship Marketing Theory: Its Roots and Direction384 cited
  • 2000The Domain and Conceptual Foundations of Relationship Marketing374 cited
  • 2015Bibliometric indicators: opportunities and limits315 cited
  • 2020Manager competency assessment model in the conditions of industry 4.0189 cited
  • 2017Sustainability in The Banking Industry: A Strategic Multi‐Criterion Analysis156 cited
  • 2018Mechanism of modernization of industrial sphere of industrial enterprise in accordance with requirements of the information economy147 cited
  • 2020Cognitive Technologies in the Management and Formation of Directions of the Priority Development of Industrial Enterprises136 cited
  • 2022Constructs of Project Programme Management Supporting Open Innovation at the Strategic Level of the Organisation115 cited
  • 2022The Role of Crypto Trading in the Economy, Renewable Energy Consumption and Ecological Degradation114 cited

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2021
The Green Competitiveness of Enterprises: Justifying the Quality Criteria of Digital Marketing Communication Channels
112 cited
  • 2022Clean and Affordable Energy within Sustainable Development Goals: The Role of Governance Digitalization104 cited
  • 2009The influence of customer perceptions on financial performance in financial services89 cited
  • Cited by

    • 2023RETRACTED: Organizational and Economic Mechanism of Customer Relationship Management under the Era of Digital Transformations10 cited