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A theory of sales system shocks · Study

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ArticleA theory of sales system shocks

Nathaniel N. Hartmann2023

Article2023

A theory of sales system shocks

Nathaniel N. Hartmann · Nawar N. Chaker · Bruno Lussier · Denis Larocque · Johannes Habel

36 citations·0/0 files stored·Journal of the Academy of Marketing Science

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Customer Service Quality and Loyalty COVID-19 Pandemic Impacts Employee Performance and Motivation

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References

1992Basics of Qualitative Research 1981The measurement of experienced burnout 1981Structural Equation Models with Unobservable Variables and Measurement Error: Algebra and Statistics 1996Qualitative Research Design: An Interactive Approach 1981Structural Equation Models with Unobservable Variables and Measurement Error: Algebra and Statistics 1999Strategies for Theorizing from Process Data 2014Qualitative Research & Evaluation Methods: Integrating Theory and Practice 1993Predators and prey: a new ecology of competition.

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2025The past, present, and future of adaptive selling: Toward an integrative framework

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Details

Year2023

Typearticle

Published2023-07-08

VenueJournal of the Academy of Marketing Science

ISSN-L0092-0703

Languageen

Citations36

Files0 public / 0

ShelfCustomer Service Quality and Loyalty

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doi10.1007/s11747-023-00953-3

openalex_workW4383604729

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