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How verbal and non-verbal cues in a CEO apology for a corporate crisis affect a firm’s social disapproval
16 references·0 citing·49 second hop
How verbal and non-verbal cues in a CEO apology for a corporate crisis affect a firm’s social disapproval (2023)How verbal and non-verbal cues in a CEO a…Organizational Response to Adversity: Fusing Crisis Management and Resilience Research Streams (2017)Organizational Response to Ad…Crises and Crisis Management: Integration, Interpretation, and Research Development (2016)Crises and Crisis Management:…Managerial cognitive capabilities and the microfoundations of dynamic capabilities (2014)Managerial cognitive capabili…Construal-level theory of psychological distance. (2010)Construal-level theory of psy…The Psychological Meaning of Words: LIWC and Computerized Text Analysis Methods (2009)The Psychological Meaning of …Protecting Organization Reputations During a Crisis: The Development and Application of Situational Crisis Communication Theory (2007)Protecting Organization Reput…Upper Echelons Research Revisited: Antecedents, Elements, and Consequences of Top Management Team Composition (2004)Upper Echelons Research Revis…Temporal construal. (2003)Temporal construal.Power, approach, and inhibition. (2003)Power, approach, and inhibiti…From Power to Action. 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References

  • 1983The Iron Cage Revisited: Institutional Isomorphism and Collective Rationality in Organizational Fields38,372 cited
  • 1995Managing Legitimacy: Strategic and Institutional Approaches19,858 cited
  • 2010Construal-level theory of psychological distance.6,611 cited
  • 2009The Psychological Meaning of Words: LIWC and Computerized Text Analysis Methods5,768 cited
  • 2003Power, approach, and inhibition.3,425 cited
  • 1990Impression management: A literature review and two-component model.3,330 cited
  • 2003Temporal construal.3,006 cited
  • 2007Protecting Organization Reputations During a Crisis: The Development and Application of Situational Crisis Communication Theory2,818 cited
  • 2004Upper Echelons Research Revisited: Antecedents, Elements, and Consequences of Top Management Team Composition2,255 cited
  • 1990The Double-Edge of Organizational Legitimation2,223 cited
  • 2014Managerial cognitive capabilities and the microfoundations of dynamic capabilities2,049 cited
  • 1988ENACTED SENSEMAKING IN CRISIS SITUATIONS [1]2,021 cited
  • 2017Organizational Response to Adversity: Fusing Crisis Management and Resilience Research Streams1,937 cited
  • 2000Media Reputation as a Strategic Resource: An Integration of Mass Communication and Resource-Based Theories1,696 cited

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  • 2003From Power to Action.1,681 cited
  • 2016Crises and Crisis Management: Integration, Interpretation, and Research Development1,337 cited
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