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Timeliness, responsiveness and the human voice: The effects of dialogic strategies and the mediating role of perceived communication ethicality on social media relationship building
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Timeliness, responsiveness and the human voice: The effects of dialogic strategies and the mediating role of perceived communication ethicality on social media relationship building (2023)Timeliness, responsiveness and the human …Dialogic Engagement: Clarifying Foundational Concepts (2014)Dialogic Engagement: Clarifyi…Public Communication Campaigns (2013)Public Communication CampaignsMotivations and Antecedents of Consumer Engagement With Brand Pages on Social Networking Sites (2013)Motivations and Antecedents o…Keeping up with the digital age: How the American Red Cross uses social media to build relationships (2011)Keeping up with the digital a…Introducing COBRAs (2011)Introducing COBRAsDialogic communication in 140 characters or less: How Fortune 500 companies engage stakeholders using Twitter (2010)Dialogic communication in 140…Engaging stakeholders through social networking: How nonprofit organizations are using Facebook (2009)Engaging stakeholders through…Dialogic strategies and outcomes: An analysis of environmental advocacy groups’ Facebook profiles (2009)Dialogic strategies and outco…The relationship between Web site design and organizational responsiveness to stakeholders (2003)The relationship between Web …Toward a dialogic theory of public relations (2002)Toward a dialogic theory of p…Excellent Public Relations and Effective Organizations: A Study of Communication Management in Three Countries (2002)Excellent Public Relations an…Two-Way Symmetrical Public Relations: Past, Present, and Future (2001)Two-Way Symmetrical Public Re…Handbook of Public Relations (2001)Handbook of Public RelationsRelationship management in public relations: dimensions of an organization-public relationship (1998)Relationship management in pu…Building dialogic relationships through the world wide web (1998)Building dialogic relationshi…Excellence in public relations and communication management (1993)Excellence in public relation…Content Analysis for the Social Sciences and Humanities (1970)Content Analysis for the Social Sciences and Humanities. (1970)Basics of qualitative research : techniques and procedures for developing grounded theory (1998)The SAGE Encyclopedia of Qualitative Research Methods (2008)Users of the world, unite! The challenges and opportunities of Social Media (2009)The effect of social media communication on consumer perceptions of brands (2014)Instagram: Motives for its use and relationship to narcissism and contextual age (2016)Social media marketing efforts of luxury brands: Influence on brand equity and consumer behavior (2016)I and Thou (1923)Moral Consciousness and Communicative Action. (1992)MANAGING PUBLIC RELATIONS (2018)Qualitative research: Methods in the social sciences (2006)Review of: Berg, Bruce L. Qualitative research methods for the social sciences, 6th ed. Boston, MA: Allyn and Bacon, 2007. (2008)Examining the Role of Social Media in Effective Crisis Management (2011)The Social Network Effect (2013)What do StakeholdersLikeon Facebook? Examining Public Reactions to Nonprofit Organizations’ Informational, Promotional, and Community-Building Messages (2014)Caring: A Feminine Approach to Ethics and Moral Education (1984)Governing the Commons (1990)Governing the Commons: The Evolution of Institutions for Collective Action (1992)Employee voice: An antecedent to organisational engagement? (2017)Relationship management through social media influencers: Effects of followers’ awareness of paid endorsement (2019)Unpacking the black box: How to promote citizen engagement through government social media during the COVID-19 crisis (2020)Effective Public Relations (1967)An Integrated Model of Buyer-Seller Relationships (1995)Explicating Relationship Management as a General Theory of Public Relations (2003)The Handbook of Crisis Communication (2010)Excellence in Public Relations and Communication Management (2013)The necessary and sufficient conditions of therapeutic personality change. (1957)Public Relations: State of the Field (2004)Furnishing the Edifice: Ongoing Research on Public Relations As a Strategic Management Function (2006)Defining Strategic Communication (2007)Problem Solving and Communicative Action: A Situational Theory of Problem Solving (2011)A Work‐In‐Process Literature Review: Incorporating Social Media in Risk and Crisis Communication (2011)Engaging stakeholders through Twitter: How nonprofit organizations are getting more out of 140 characters or less (2012)Best Practices in Crisis Communication: An Expert Panel Process (2006)
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References

  • 2011Introducing COBRAs1,467 cited
  • 2002Toward a dialogic theory of public relations1,247 cited
  • 1998Building dialogic relationships through the world wide web1,235 cited
  • 1993Excellence in public relations and communication management1,144 cited
  • 2009Engaging stakeholders through social networking: How nonprofit organizations are using Facebook1,127 cited
  • 2002Excellent Public Relations and Effective Organizations: A Study of Communication Management in Three Countries976 cited
  • 1998Relationship management in public relations: dimensions of an organization-public relationship790 cited
  • 2014Dialogic Engagement: Clarifying Foundational Concepts711 cited
  • 2009Dialogic strategies and outcomes: An analysis of environmental advocacy groups’ Facebook profiles603 cited
  • 2011Keeping up with the digital age: How the American Red Cross uses social media to build relationships583 cited
  • 2013Motivations and Antecedents of Consumer Engagement With Brand Pages on Social Networking Sites550 cited
  • 2010Dialogic communication in 140 characters or less: How Fortune 500 companies engage stakeholders using Twitter545 cited
  • 2001Two-Way Symmetrical Public Relations: Past, Present, and Future468 cited
  • 2003The relationship between Web site design and organizational responsiveness to stakeholders

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464 cited
  • 2013Public Communication Campaigns456 cited
  • 2001Handbook of Public Relations445 cited
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