Employee Performance in Terms of Organizational Commitment and Work Motivation: The Mediating Role of Organization Citizenship Behaviors

Abstract

By using organizational citizenship behavior as a mediation, this study tries to show empirically how employee performance is influenced by organizational commitment and job motivation. Up to 84 workers from Probolinggo City's Food Security, Agriculture, and Fisheries Office served as the study's subjects. Because there were less than 100 people in each sample, the census approach was used for all of them. While data analysis employs path analysis, the data employed are primary data derived from the responses to questionnaires sent to respondents. The findings indicated that employee performance is influenced by organizational commitment and job motivation. Additionally, it was discovered that job motivation and organizational commitment both influence organizational citizenship behavior. Additionally, research has shown that organizational citizenship behavior influences employee performance while also acting as a buffer between organizational commitment and job motivation, and employee performance. The findings of this study suggest that organizational citizenship behavior may be utilized to predict employee performance using independent factors such as organizational commitment and job motivation.

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