The impact of enterprise social media usage on employee creativity: a self-regulation perspective

Manting Deng · Jiantao Zhu

17 citations0/0 files storedIndustrial Management & Data Systems

No readable copy stored yet — this record is metadata only.

No open-access location is known for this record yet.

Literature note Cite in a project Citation map

Knowledge Management and Sharing Creativity in Education and Neuroscience Cyberloafing and Workplace Behavior

Abstract

Purpose Organizations have widely adopted enterprise social media (ESM) to improve employees' creativity. This study applies self-regulation theory to explore the role of feedback seeking in mediating the effects of work-oriented and social-oriented ESM usage on employee creativity. Design/methodology/approach A questionnaire was conducted on 219 working professionals in China – professionals that use ESM in respective organizations. Findings Results show that both work-oriented and social-oriented ESM usage are positively associated with employee feedback inquiry and, subsequently, increased employee creativity. The findings also suggest that social-oriented ESM usage is positively related to employee monitoring, whereas employee feedback monitoring is not related to employee creativity. Research limitations/implications Practitioners and/or managers need to pay greater attention to the impact of work-oriented and social-oriented ESM usage on employee feedback seeking strategies and creativity. The low response rate is one of the limitations in this study, although the results of the test suggest that non-response bias is not a critical issue in this study. Originality/value This study contributes to the knowledge of feedback inquiry in explaining the effect of work-oriented and social-oriented ESM usage on employee creativity. The current study helps to extend the intervening mechanism in the relationship between ESM usage and employee creativity.

Paper brief

Loading…

Cite this work

Citation unavailable for this work.

BibTeX RIS CSL-JSON

No public copy is stored for this record, so only the metadata is cited.

Citations in this library

Citation map →

Stored only when both papers are in the corpus — 17 citations exist upstream.

References

2001Accounting for common method variance in cross-sectional research designs.2004Confidence Limits for the Indirect Effect: Distribution of the Product and Resampling Methods 1991Social cognitive theory of self-regulation 1999Buyer-Seller Relationships in Business Markets 2007Effects of extrinsic and intrinsic motivation on employee knowledge sharing intentions 1983Feedback as an individual resource: Personal strategies of creating information 2013Enterprise Social Media: Definition, History, and Prospects for the Study of Social Technologies in Organizations 1996Proactivity during organizational entry: The role of desire for control.

Cited by

2024Exploring how enterprise social media usage affects employee creativity: Based on self-determination theory 2025How and when does enterprise social media usage threaten employees’ thriving at work? An affective perspective 2025Investigating the impact of work stress and knowledge transfer on employee agility performance: work-related ESM usage as a moderator 2024Creativity afforded by enterprise social media: a communication visibility perspective

Explore the map →

Papers that cite the same references — the relational fallback while embeddings are still backfilling.

Imported from OpenAlex (CC0) — nothing here is generated.