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Towards a better understanding of sustainability gaps in retail organizations
16 references·0 citing·51 second hop
Towards a better understanding of sustainability gaps in retail organizations (2023)Towards a better understanding of sustain…Environmental, Social and Governance (ESG) metrics do not serve services customers: a missing link between sustainability metrics and customer perceptions of social innovation (2022)Environmental, Social and Gov…Optimal trade-offs in decision-making for sustainability and resilience in manufacturing supply chains (2021)Optimal trade-offs in decisio…Sustainable Retailing (2020)Sustainable RetailingHow to SHIFT Consumer Behaviors to be More Sustainable: A Literature Review and Guiding Framework (2019)How to SHIFT Consumer Behavio…Green thinking but thoughtless buying? An empirical extension of the value-attitude-behaviour hierarchy in sustainable clothing (2018)Green thinking but thoughtles…Translating sustainability: the role of the retail store (2015)Translating sustainability: t…The Impact of the Multi-channel Retail Mix on Online Store Choice: Does Online Experience Matter? (2015)The Impact of the Multi-chann…Sustainable clothing: challenges, barriers and interventions for encouraging more sustainable consumer behaviour (2015)Sustainable clothing: challen…Lost in translation: Exploring the ethical consumer intention–behavior gap (2012)Lost in translation: Explorin…Bridging the Research–Practice Gap (2012)Bridging the Research–Practic…The dragons of inaction: Psychological barriers that limit climate change mitigation and adaptation. (2011)The dragons of inaction: Psyc…The Sustainability Liability: Potential Negative Effects of Ethicality on Product Preference (2010)The Sustainability Liability:…Balancing priorities: Decision‐making in sustainable supply chain management (2010)Balancing priorities: Decisio…Engaged Scholarship (2007)Engaged ScholarshipCommunication and Control Processes in the Delivery of Service Quality (1988)Communication and Control Pro…A Conceptual Model of Service Quality and Its Implications for Future Research (1985)A Conceptual Model of Service…Coefficient Alpha and the Internal Structure of Tests (1951)Market Orientation: The Construct, Research Propositions, and Managerial Implications (1990)An empirical assessment of the SERVQUAL scale (1992)The Commitment-Trust Theory of Relationship Marketing (1994)The Management of Customer-Contact Service Employees: An Empirical Investigation (1996)The Discovery of Grounded Theory: Strategies for Qualitative Research. (1968)Case Study Research: Design and Methods (1984)Case Study Research: Design and Methods (1991)Why Research in Sustainable Supply Chain Management Should Have no Future (2013)Sustainable supply chain management practices and dynamic capabilities in the food industry: A critical analysis of the literature (2014)A literature review on green supply chain management: Trends and future challenges (2018)The theory of planned behavior (1991)Basics of Qualitative Research (1992)Positive and Negative Antecedents of Purchasing Eco-friendly Products: A Comparison Between Green and Non-green Consumers (2014)The Discovery of Grounded Theory (2017)Exploring attitude–behavior gap in sustainable consumption: comparison of recycled and upcycled fashion products (2018)A review of experiments in tourism and hospitality (2020)Advertising as Information (1974)Breaking Free from Product Marketing (1977)Strategic Management and Marketing in the Service Sector (1984)Consumer Perceptions of Price, Quality, and Value: A Means-End Model and Synthesis of Evidence (1988)SERVQUAL: A multiple-Item Scale for measuring consumer perceptions of service quality (1988)The Behavioral Consequences of Service Quality (1996)The "What" and "Why" of Goal Pursuits: Human Needs and the Self-Determination of Behavior (2000)Personally Relevant Climate Change (2011)The psychological impacts of global climate change. (2011)The social-psychological determinants of climate change risk perceptions: Towards a comprehensive model (2014)Diffusion of Innovations 1 (2019)A theory of human motivation. (1943)Qualitative Data Analysis: An Expanded Sourcebook (1994)Exploring young adult consumers’ sustainable clothing consumption intention-behavior gap: A Behavioral Reasoning Theory perspective (2019)Sustainable fashion: current and future research directions (2020)Evaluating Structural Equation Models with Unobservable Variables and Measurement Error (1981)Cutoff criteria for fit indexes in covariance structure analysis: Conventional criteria versus new alternatives (1999)A United Nations’ Sustainable Development Goals perspective for sustainable textile and apparel supply chain management (2020)Why Do Consumers Make Green Purchase Decisions? Insights from a Systematic Review (2020)Sustainability trends and gaps in the textile, apparel and fashion industries (2023)Self-efficacy: Toward a unifying theory of behavioral change. (1977)Self-efficacy: Toward a unifying theory of behavioral change. (1977)Self-Efficacy: The Exercise of Control (1999)Designing conceptual articles: four approaches (2020)Leveraging Artificial Intelligence in Marketing for Social Good—An Ethical Perspective (2021)Scientific procedures and rationales for systematic literature reviews (SPAR‐4‐SLR) (2021)The Handbook of Social Psychology (1969)The Company and the Product: Corporate Associations and Consumer Product Responses (1997)Against the Green: A Multi-method Examination of the Barriers to Green Consumption (2012)Seeing the world through GREEN‐tinted glasses: Green consumption values and responses to environmentally friendly products (2013)“Green Marketing”: An analysis of definitions, strategy steps, and tools through a systematic review of the literature (2017)11 Evidence in Management and Organizational Science: Assembling the Field’s Full Weight of Scientific Knowledge Through Syntheses (2008)GENERATING RESEARCH QUESTIONS THROUGH PROBLEMATIZATION. 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References

  • 1985A Conceptual Model of Service Quality and Its Implications for Future Research21,635 cited
  • 2019How to SHIFT Consumer Behaviors to be More Sustainable: A Literature Review and Guiding Framework2,416 cited
  • 2011The dragons of inaction: Psychological barriers that limit climate change mitigation and adaptation.2,283 cited
  • 1988Communication and Control Processes in the Delivery of Service Quality2,030 cited
  • 2007Engaged Scholarship1,858 cited
  • 2010The Sustainability Liability: Potential Negative Effects of Ethicality on Product Preference1,199 cited
  • 2010Balancing priorities: Decision‐making in sustainable supply chain management954 cited
  • 2012Lost in translation: Exploring the ethical consumer intention–behavior gap811 cited
  • 2015Sustainable clothing: challenges, barriers and interventions for encouraging more sustainable consumer behaviour340 cited
  • 2018Green thinking but thoughtless buying? An empirical extension of the value-attitude-behaviour hierarchy in sustainable clothing330 cited
  • 2015The Impact of the Multi-channel Retail Mix on Online Store Choice: Does Online Experience Matter?316 cited
  • 2012Bridging the Research–Practice Gap296 cited
  • 2020Sustainable Retailing250 cited
  • 2021Optimal trade-offs in decision-making for sustainability and resilience in manufacturing supply chains

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79 cited
  • 2015Translating sustainability: the role of the retail store78 cited
  • 2022Environmental, Social and Governance (ESG) metrics do not serve services customers: a missing link between sustainability metrics and customer perceptions of social innovation61 cited
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