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The central role of consumer–brand engagement in product and service brand contexts
16 references·5 citing·34 second hop
The central role of consumer–brand engagement in product and service brand contexts (2023)The central role of consumer–brand engage…Customer engagement: the construct, antecedents, and consequences (2016)Customer engagement: the cons…Institutions and axioms: an extension and update of service-dominant logic (2015)Institutions and axioms: an e…Consumer Brand Engagement in Social Media: Conceptualization, Scale Development and Validation (2014)Consumer Brand Engagement in …A checklist for testing measurement invariance (2012)A checklist for testing measu…Customer Engagement (2011)Customer EngagementConsumer engagement in a virtual brand community: An exploratory analysis (2011)Consumer engagement in a virt…Demystifying customer brand engagement: Exploring the loyalty nexus (2010)Demystifying customer brand e…Customer Engagement Behavior: Theoretical Foundations and Research Directions (2010)Customer Engagement Behavior:…Some antecedents and outcomes of brand love (2006)Some antecedents and outcomes…The Social Influence of Brand Community: Evidence from European Car Clubs (2005)The Social Influence of Brand…The Chain of Effects from Brand Trust and Brand Affect to Brand Performance: The Role of Brand Loyalty (2001)The Chain of Effects from Bra…Developing and validating a multidimensional consumer-based brand equity scale (2001)Developing and validating a m…Consumers and Their Brands: Developing Relationship Theory in Consumer Research (1998)Consumers and Their Brands: D…The Commitment-Trust Theory of Relationship Marketing (1994)The Commitment-Trust Theory o…Possessions and the Extended Self (1988)Possessions and the Extended …Evaluating Structural Equation Models with Unobservable Variables and Measurement Error (1981)Evaluating Structural Equatio…The serial effects of value in use on consumer brand engagement, perceived brand quality, brand loyalty, and continuance intention toward branded mobile apps (2025)The serial effects of value i…The influence of brand credibility and brand loyalty on customer satisfaction and continued use intention in new voice assistance services based on AI (2024)The influence of brand credib…Me and my brand(s): Exploring the psychological resource exchange in consumer-brand relationships (2024)Me and my brand(s): Exploring…Boost effect of sustainable practices and relational innovation on value co-creation and brand equity: outcomes of hotel size moderation (2024)Boost effect of sustainable p…Understanding customer brand engagement through service environment: a multilevel analysis (2023)Understanding customer brand …The Principles of Psychology (1891)Purity and Danger: An Analysis of Concepts of Pollution and Taboo (1967)Attachment and Loss (1969)Dimensions of Brand Personality (1997)Whence Consumer Loyalty? 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References

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  • 1988Possessions and the Extended Self9,050 cited
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  • 2001The Chain of Effects from Brand Trust and Brand Affect to Brand Performance: The Role of Brand Loyalty6,666 cited
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  • 2011Customer Engagement3,657 cited
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  • 2014Consumer Brand Engagement in Social Media: Conceptualization, Scale Development and Validation3,261 cited
  • 2011Consumer engagement in a virtual brand community: An exploratory analysis3,229 cited
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  • 2005The Social Influence of Brand Community: Evidence from European Car Clubs2,395 cited
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1,760 cited
  • 2010Demystifying customer brand engagement: Exploring the loyalty nexus1,414 cited
  • Cited by

    • 2024The influence of brand credibility and brand loyalty on customer satisfaction and continued use intention in new voice assistance services based on AI30 cited
    • 2023Understanding customer brand engagement through service environment: a multilevel analysis12 cited
    • 2024Boost effect of sustainable practices and relational innovation on value co-creation and brand equity: outcomes of hotel size moderation10 cited
    • 2024Me and my brand(s): Exploring the psychological resource exchange in consumer-brand relationships7 cited
    • 2025The serial effects of value in use on consumer brand engagement, perceived brand quality, brand loyalty, and continuance intention toward branded mobile apps6 cited