References

• 1988Consumer Perceptions of Price, Quality, and Value: A Means-End Model and Synthesis of Evidence18,274 cited
• 2012Seeking Qualitative Rigor in Inductive Research13,176 cited
• 2011Building Better Causal Theories: A Fuzzy Set Approach to Typologies in Organization Research5,918 cited
• 1997Customer value: The next source for competitive advantage4,662 cited
• 2015Institutions and axioms: an extension and update of service-dominant logic3,692 cited
• 2008Redesigning Social Inquiry: Fuzzy Sets and Beyond3,388 cited
• 2012Critical service logic: making sense of value creation and co-creation2,577 cited
• 2001Laddering theory, method, analysis, and interpretation.1,766 cited
• 2010Expanding understanding of service exchange and value co-creation: a social construction approach1,426 cited
• 2007Rethinking Customer Solutions: From Product Bundles to Relational Processes1,376 cited
• 1963A theory of personality : the psychology of personal constructs1,247 cited
• 1986Knowledge, Motivation, and Adaptive Behavior: A Framework for Improving Selling Effectiveness1,227 cited
• 2011Contextualization and value-in-context: How context frames exchange1,162 cited
• 2012Health Care Customer Value Cocreation Practice Styles1,112 cited