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A digital cohort analysis of consumers' mobile banking app experience
16 references·3 citing·44 second hop
A digital cohort analysis of consumers' mobile banking app experience (2023)A digital cohort analysis of consumers' m…Understanding Customer Experience Throughout the Customer Journey (2016)Understanding Customer Experi…Testing measurement invariance of composites using partial least squares (2016)Testing measurement invarianc…Institutions and axioms: an extension and update of service-dominant logic (2015)Institutions and axioms: an e…Consumer Acceptance and Use of Information Technology: Extending the Unified Theory of Acceptance and Use of Technology1 (2012)Consumer Acceptance and Use o…\nThe use of partial least squares path modeling in international marketing (2009)\nThe use of partial least sq…Managing the co-creation of value (2007)Managing the co-creation of v…How to Sustain the Customer Experience: (2007)How to Sustain the Customer E…Formative Versus Reflective Indicators in Organizational Measure Development: A Comparison and Empirical Illustration (2006)Formative Versus Reflective I…Evolving to a New Dominant Logic for Marketing (2003)Evolving to a New Dominant Lo…Common method biases in behavioral research: A critical review of the literature and recommended remedies. (2003)Common method biases in behav…Digital Natives, Digital Immigrants Part 1 (2001)Digital Natives, Digital Immi…Whence Consumer Loyalty? (1999)Whence Consumer Loyalty?Assessing Construct Validity in Organizational Research (1991)Assessing Construct Validity …Perceived Usefulness, Perceived Ease of Use, and User Acceptance of Information Technology (1989)Perceived Usefulness, Perceiv…Evaluating Structural Equation Models with Unobservable Variables and Measurement Error (1981)Evaluating Structural Equatio…A Cognitive Model of the Antecedents and Consequences of Satisfaction Decisions (1980)A Cognitive Model of the Ante…Online customer experience in Indian digital banks impacting continuous intention usage: Generation Y and Z perspective (2024)Online customer experience in…Impact of advertising puffery on purchase intention and brand loyalty of young adults (2024)Impact of advertising puffery…Exploring the mechanisms driving elderly Fintech engagement: the role of social influence and the elderly’s digital literacy (2024)Exploring the mechanisms driv…Belief, Attitude, Intention and Behavior: An Introduction to Theory and Research (1975)Self-efficacy mechanism in human agency. 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References

  • 1981Evaluating Structural Equation Models with Unobservable Variables and Measurement Error108,884 cited
  • 2003Common method biases in behavioral research: A critical review of the literature and recommended remedies.81,863 cited
  • 1989Perceived Usefulness, Perceived Ease of Use, and User Acceptance of Information Technology68,271 cited
  • 2012Consumer Acceptance and Use of Information Technology: Extending the Unified Theory of Acceptance and Use of Technology115,720 cited
  • 2003Evolving to a New Dominant Logic for Marketing14,777 cited
  • 1980A Cognitive Model of the Antecedents and Consequences of Satisfaction Decisions14,475 cited
  • 2009\nThe use of partial least squares path modeling in international marketing11,331 cited
  • 2001Digital Natives, Digital Immigrants Part 111,096 cited
  • 1991Assessing Construct Validity in Organizational Research6,615 cited
  • 2016Understanding Customer Experience Throughout the Customer Journey5,744 cited
  • 1999Whence Consumer Loyalty?4,891 cited
  • 2015Institutions and axioms: an extension and update of service-dominant logic3,692 cited
  • 2007Managing the co-creation of value3,467 cited
  • 2006Formative Versus Reflective Indicators in Organizational Measure Development: A Comparison and Empirical Illustration3,409 cited

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  • 2016Testing measurement invariance of composites using partial least squares3,204 cited
  • 2007How to Sustain the Customer Experience:1,784 cited
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    • 2024Exploring the mechanisms driving elderly Fintech engagement: the role of social influence and the elderly’s digital literacy30 cited
    • 2024Online customer experience in Indian digital banks impacting continuous intention usage: Generation Y and Z perspective25 cited
    • 2024Impact of advertising puffery on purchase intention and brand loyalty of young adults10 cited