References

• 1988Consumer Perceptions of Price, Quality, and Value: A Means-End Model and Synthesis of Evidence18,274 cited
• 1999Whence Consumer Loyalty?4,891 cited
• 1991A Multistage Model of Customers' Assessments of Service Quality and Value2,949 cited
• 2006How destination image and evaluative factors affect behavioral intentions?2,587 cited
• 2000Customer satisfaction with services: putting perceived value into the equation1,832 cited
• 2003Customer repurchase intention1,602 cited
• 1998Customer loyalty and complex services1,271 cited
• 2002Customer perceived value: a substitute for satisfaction in business markets?1,268 cited
• 2012The influence of the quality of the physical environment, food, and service on restaurant image, customer perceived value, customer satisfaction, and behavioral intentions1,257 cited
• 1997Modelling the relationship between perceived value, satisfaction and repurchase intentions in a business‐to‐business, services context: an empirical examination1,238 cited
• 1998On the relationship between store image, store satisfaction and store loyalty1,157 cited
• 2008Perceived quality, emotions, and behavioral intentions: Application of an extended Mehrabian–Russell model to restaurants1,060 cited
• 2000The measurement and dimensionality of brand associations1,007 cited
• 2005The influence of brand image and company reputation where manufacturers market to small firms: A customer value perspective