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A systematic literature review of crisis management in online public opinion: evolutionary path and implications for China
16 references·0 citing·56 second hop
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References

  • 2012Business Intelligence and Analytics: From Big Data to Big Impact6,241 cited
  • 2016A bibliometric analysis of operations research and management science754 cited
  • 2019A bibliometric analysis on green finance: Current status, development, and future directions669 cited
  • 2019A survey on fake news and rumour detection techniques638 cited
  • 2019Trust and Risk Perception: A Critical Review of the Literature611 cited
  • 2016Bibliometric studies in tourism606 cited
  • 2022ESG disclosure and Firm performance: A bibliometric and meta analysis571 cited
  • 2013Understanding online firestorms: Negative word-of-mouth dynamics in social media networks554 cited
  • 2018Examining the usage, citation, and diffusion patterns of bibliometric mapping software: A comparative study of three tools495 cited
  • 2023New media environment, environmental regulation and corporate green technology innovation:Evidence from China425 cited
  • 2018Twenty years of theJournal of Knowledge Management: a bibliometric analysis348 cited
  • 2021Two decades of customer experience research in hospitality and tourism: A bibliometric analysis and thematic content analysis324 cited
  • 2021Building sustainable entrepreneurial ecosystems: A holistic approach296 cited
  • 2020Analysis of Collaboration Evolution in AHP Research: 1982–2018

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198 cited
  • 2020Crisis Coordination and the Role of Social Media in Response to COVID-19 in Wuhan, China131 cited
  • 2020Sentiment Analysis and Emotion Understanding during the COVID-19 Pandemic in Spain and Its Impact on Digital Ecosystems123 cited
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