References

• 1981Evaluating Structural Equation Models with Unobservable Variables and Measurement Error108,884 cited
• 1999Cutoff criteria for fit indexes in covariance structure analysis: Conventional criteria versus new alternatives108,592 cited
• 1991The theory of planned behavior90,729 cited
• 2012Principles and Practice of Structural Equation Modeling38,893 cited
• 2011Making sense of Cronbach's alpha15,098 cited
• 1977Attitude-behavior relations: A theoretical analysis and review of empirical research.7,609 cited
• 1991Progress on a cognitive-motivational-relational theory of emotion.3,266 cited
• 2005Choosing among Alternative Service Delivery Modes: An Investigation of Customer Trial of Self-Service Technologies1,740 cited
• 1989Consumer Resistance to Innovations: The Marketing Problem and its solutions1,534 cited
• 2004"Migrating" to New Service Providers: Toward a Unifying Framework of Consumers' Switching Behaviors973 cited
• 2005Behavioral reasoning theory: Identifying new linkages underlying intentions and behavior746 cited
• 2016Consumer adoption versus rejection decisions in seemingly similar service innovations: The case of the Internet and mobile banking692 cited
• 2020An innovation resistance theory perspective on mobile payment solutions487 cited
• 2021Customer Acceptance of Autonomous Vehicles in Travel and Tourism