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Investigating the impact of soft TQM practices on employees’ organizational commitment in governmental Sudanese petroleum organizations
16 references·0 citing·53 second hop
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References

  • 1996Development and Validation of TQM Implementation Constructs1,773 cited
  • 1998The Human Equation: Building Profits by Putting People First.1,559 cited
  • 2002The impact of human resource management practices on operational performance: recognizing country and industry differences846 cited
  • 2009The impact of “soft” and “hard” TQM elements on quality management results404 cited
  • 2005TQM practice in maquiladora: Antecedents of employee satisfaction and loyalty351 cited
  • 2006The effects of total quality management practices on employees' work‐related attitudes266 cited
  • 1992The other side of quality: ‘soft’ issues and the human resource dimension192 cited
  • 2006Exploring soft versus hard factors for TQM implementation in small and medium‐sized enterprises191 cited
  • 2007Assessing managers' awareness of TQM147 cited
  • 2009The performance effect of HRM and TQM: a study in Spanish organizations137 cited
  • 1997The measurement of TQM principles and work-related outcomes120 cited
  • 2020The relationship between soft and hard quality management practices, innovation and organizational performance in higher education102 cited
  • 2017Identifying the critical determinants of TQM and their impact on company performance98 cited
  • 2009The effect of people-related TQM practices on job satisfaction: a hierarchical model

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97 cited
  • 1998The links between people management, customer satisfaction and business results83 cited
  • 2018Empirical Research of the ISO 9001:2015 Transition Process in Portugal: Motivations, Benefits, and Success Factors78 cited
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