SZodixStudyAcademic Library
ShelvesOpen access
Study · an open academic library·Metadata from OpenAlex (CC0)·Shelves·OpenAlex metadata, de-duplicated
Value co-creation and customer satisfaction mediation on the service innovation and generation Z consumers’ repurchase intention in Vietnam
16 references·0 citing·48 second hop
Value co-creation and customer satisfaction mediation on the service innovation and generation Z consumers’ repurchase intention in Vietnam (2025)Value co-creation and customer satisfacti…Handbook of Market Research (2021)Handbook of Market ResearchWhen to use and how to report the results of PLS-SEM (2018)When to use and how to report…Partial Least Squares Structural Equation Modeling (2017)Partial Least Squares Structu…Value co-creation: concept and measurement (2014)Value co-creation: concept an…An Integrated Approach to Communication Theory and Research (2014)An Integrated Approach to Com…When the Recipe Is More Important Than the Ingredients (2013)When the Recipe Is More Impor…Value co-creation and purchase intention in social network sites: The role of electronic Word-of-Mouth and trust – A theoretical analysis (2013)Value co-creation and purchas…Lateral Collinearity and Misleading Results in Variance-Based SEM: An Illustration and Recommendations (2012)Lateral Collinearity and Misl…An assessment of the use of partial least squares structural equation modeling in marketing research (2011)An assessment of the use of p…Capabilities for managing service innovation: towards a conceptual framework (2010)Capabilities for managing ser…The effects of customer participation in co-created service recovery (2007)The effects of customer parti…What influences the relationship between customer satisfaction and repurchase intention? Investigating the effects of adjusted expectations and customer loyalty (2004)What influences the relations…Co-creation experiences: The next practice in value creation (2004)Co-creation experiences: The …E-LOYALTY: YOUR SECRET WEAPON ON THE WEB (2003)E-LOYALTY: YOUR SECRET WEAPON…Customer repurchase intention (2003)Customer repurchase intentionCustomer contributions and roles in service delivery (1997)Customer contributions and ro…The Discovery of Grounded Theory: Strategies for Qualitative Research. (1968)The Strength of Weak Ties (1973)Belief, Attitude, Intention and Behavior: An Introduction to Theory and Research (1975)Community, Communication, and Participation: The Role of Mass Media and Interpersonal Discussion in Local Political Participation (1999)Believe it or not: Factors influencing credibility on the Web (2001)Credibility for the 21st Century: Integrating Perspectives on Source, Message, and Media Credibility in the Contemporary Media Environment (2003)Consumer Perceptions of Price, Quality, and Value: A Means-End Model and Synthesis of Evidence (1988)SERVQUAL: A multiple-Item Scale for measuring consumer perceptions of service quality (1988)The Commitment-Trust Theory of Relationship Marketing (1994)How destination image and evaluative factors affect behavioral intentions? (2006)The relationships among service quality, perceived value, customer satisfaction, and post-purchase intention in mobile value-added services (2009)The impact of e-service quality and customer satisfaction on customer behavior in online shopping (2019)The Measurement of Observer Agreement for Categorical Data (1977)Evaluating Structural Equation Models with Unobservable Variables and Measurement Error (1981)Basics of qualitative research : techniques and procedures for developing grounded theory (1998)Service Quality Delivery through Web Sites: A Critical Review of Extant Knowledge (2002)Toward a theory of customer engagement marketing (2016)Mirror, mirror on the wall: a comparative evaluation of composite-based structural equation modeling methods (2017)Competitive Strategy: Techniques for Analyzing Industries and Competitors (1980)The experience economy: work is theatre & every business a stage (1999)Co‐creating unique value with customers (2004)Managing the co-creation of value (2007)Consumer engagement in a virtual brand community: An exploratory analysis (2011)Customer Engagement (2011)On the Evaluation of Structural Equation Models (1988)PLS-SEM: Indeed a Silver Bullet (2011)Partial least squares structural equation modeling (PLS-SEM) (2014)Recent Attribution Research in Consumer Behavior: A Review and New Directions (1988)Organization and Customer: Managing Design and Coordination of Services (1989)A descriptive model of the consumer co-production process (2007)Not always co‐creation: introducing interactional co‐destruction of value in service‐dominant logic (2010)“Service Encounter 2.0”: An investigation into the roles of technology, employees and customers (2017)A power primer. (1992)User Acceptance of Information Technology: Toward A Unified View1 (2003)A new criterion for assessing discriminant validity in variance-based structural equation modeling (2014)How to Specify, Estimate, and Validate Higher-Order Constructs in PLS-SEM (2019)Predictive model assessment in PLS-SEM: guidelines for using PLSpredict (2019)CB-SEM vs PLS-SEM methods for research in social sciences and technology forecasting (2021)Principles and Practice of Structural Equation Modeling (1998)Accounting for common method variance in cross-sectional research designs. (2001)Partial Least Squares (PLS) Structural Equation Modeling (SEM) for Building and Testing Behavioral Causal Theory: When to Choose It and How to Use It (2014)Minimum sample size estimation in PLS‐SEM: The inverse square root and gamma‐exponential methods (2016)Role of institutional pressures and resources in the adoption of big data analytics powered artificial intelligence, sustainable manufacturing practices and circular economy capabilities (2020)Measuring Switching Costs and the Determinants of Customer Retention in Internet-Enabled Businesses: A Study of the Online Brokerage Industry (2002)The Theoretical Underpinnings of Customer Asset Management: A Framework and Propositions for Future Research (2004)The role of social presence in establishing loyalty in e-Service environments (2006)Assessing measurement model quality in PLS-SEM using confirmatory composite analysis (2019)Partial Least Squares Structural Equation Modeling (PLS-SEM) Using R (2021)
this work references cited by second hop

References

  • 2018When to use and how to report the results of PLS-SEM27,424 cited
  • 2011An assessment of the use of partial least squares structural equation modeling in marketing research8,083 cited
  • 2004Co-creation experiences: The next practice in value creation6,502 cited
  • 2012Lateral Collinearity and Misleading Results in Variance-Based SEM: An Illustration and Recommendations3,775 cited
  • 2017Partial Least Squares Structural Equation Modeling3,283 cited
  • 2003E-LOYALTY: YOUR SECRET WEAPON ON THE WEB2,084 cited
  • 2003Customer repurchase intention1,602 cited
  • 2014Value co-creation: concept and measurement1,218 cited
  • 2014An Integrated Approach to Communication Theory and Research981 cited
  • 1997Customer contributions and roles in service delivery968 cited
  • 2007The effects of customer participation in co-created service recovery757 cited
  • 2010Capabilities for managing service innovation: towards a conceptual framework749 cited
  • 2013When the Recipe Is More Important Than the Ingredients714 cited
  • 2004What influences the relationship between customer satisfaction and repurchase intention? Investigating the effects of adjusted expectations and customer loyalty643 cited
  • 2013Value co-creation and purchase intention in social network sites: The role of electronic Word-of-Mouth and trust – A theoretical analysis

Only edges whose both ends are imported exist here. Widen the year window, or show the whole map. Back to the work

586 cited
  • 2021Handbook of Market Research515 cited
  • Cited by

    No citing works inside the corpus for this window.