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Satisfaction and continuation intention in music streaming services: investigating key factors for user retention
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Satisfaction and continuation intention in music streaming services: investigating key factors for user retention (2025)Satisfaction and continuation intention i…Alpha, Omega, and H Internal Consistency Reliability Estimates: Reviewing These Options and When to Use Them (2021)Alpha, Omega, and H Internal …Understanding followers’ stickiness to digital influencers: The effect of psychological responses (2020)Understanding followers’ stic…Demystifying the role of causal-predictive modeling using partial least squares structural equation modeling in information systems research (2020)Demystifying the role of caus…The impact of perceived price justice and satisfaction on loyalty: the mediating effect of revisit intention (2019)The impact of perceived price…Predictive model assessment in PLS-SEM: guidelines for using PLSpredict (2019)Predictive model assessment i…Integration of expectation confirmation theory and self-determination theory in internet banking continuance intention (2019)Integration of expectation co…Factors influencing consumer loyalty: evidence from the Ghanaian retail banking industry (2019)Factors influencing consumer …Exploring the influential factors of continuance intention to use mobile Apps: Extending the expectation confirmation model (2018)Exploring the influential fac…Information quality, user satisfaction, and the manifestation of workarounds: a qualitative and quantitative study of enterprise content management system users (2017)Information quality, user sat…Determinants of behavioral intention to use the Personalized Location-based Mobile Tourism Application: An empirical study by integrating TAM with ISSM (2017)Determinants of behavioral in…Control, curation and musical experience in streaming music services (2015)Control, curation and musical…Evaluation of Structural Equation Models Using the Partial Least Squares (PLS) Approach (2009)Evaluation of Structural Equa…Measuring information systems success: models, dimensions, measures, and interrelationships (2008)Measuring information systems…Expectation confirmation: An examination of three competing models (2007)Expectation confirmation: An …The DeLone and McLean Model of Information Systems Success: A Ten-Year Update (2003)The DeLone and McLean Model o…Understanding Information Systems Continuance: An Expectation-Confirmation Model1 (2001)Understanding Information Sys…Coefficient Alpha and the Internal Structure of Tests (1951)Evaluating Structural Equation Models with Unobservable Variables and Measurement Error (1981)On the Evaluation of Structural Equation Models (1988)\nThe use of partial least squares path modeling in international marketing (2009)Information Systems Success: The Quest for the Dependent Variable (1992)Understanding Information Technology Usage: A Test of Competing Models (1995)The balanced scorecard: Translating strategy into action (1997)Design science in information systems research (2004)Design Science in Information Systems Research1 (2004)Technology Acceptance Model 3 and a Research Agenda on Interventions (2008)The theory of planned behavior (1991)Common Method Variance in IS Research: A Comparison of Alternative Approaches and a Reanalysis of Past Research (2006)Consumer Acceptance and Use of Information Technology: Extending the Unified Theory of Acceptance and Use of Technology1 (2012)Diffusion of Innovations 1 (2019)Belief, Attitude, Intention and Behavior: An Introduction to Theory and Research (1975)Perceived Usefulness, Perceived Ease of Use, and User Acceptance of Information Technology (1989)User Acceptance of Information Technology: Toward A Unified View1 (2003)Reconstructing the Giant: On the Importance of Rigour in Documenting the Literature Search Process (2009)Information Systems Success: The Quest for the Independent Variables (2013)Evaluating E-learning systems success: An empirical study (2019)Distinction: A Social Critique of the Judgement of Taste. (1985)CRITICAL QUESTIONS FOR BIG DATA (2012)The challenges and limits of big data algorithms in technocratic governance (2016)Distinction: A Social Critique of the Judgement of Taste* (2018)What drives subscribing to premium in freemium services? A consumer value‐based view of differences between upgrading to and staying with premium (2019)Locating Power in Platformization: Music Streaming Playlists and Curatorial Power (2020)Common method biases in behavioral research: A critical review of the literature and recommended remedies. (2003)I, Chatbot: Modeling the determinants of users’ satisfaction and continuance intention of AI-powered service agents (2020)What factors determining customer continuingly using food delivery apps during 2019 novel coronavirus pandemic period? (2020)“Extending the Technology Acceptance Model (TAM) to Predict University Students’ Intentions to Use Metaverse-Based Learning Platforms” (2023)Understanding Attitudes and Predicting Social Behavior (1980)The partial least squares approach for structural equation modeling. (1998)A new criterion for assessing discriminant validity in variance-based structural equation modeling (2014)Assessing measurement model quality in PLS-SEM using confirmatory composite analysis (2019)Partial Least Squares Structural Equation Modeling (PLS-SEM) Using R (2021)Structural Equation Models with Unobservable Variables and Measurement Error: Algebra and Statistics (1981)The Social Identity Theory of Intergroup Behavior (2004)Impacts of influencer attributes on purchase intentions in social media influencer marketing: Mediating roles of characterizations (2021)Social media influencer marketing: A systematic review, integrative framework and future research agenda (2021)Understanding influencer marketing: The role of congruence between influencers, products and consumers (2021)Cutoff criteria for fit indexes in covariance structure analysis: Conventional criteria versus new alternatives (1999)When to use and how to report the results of PLS-SEM (2018)Partial Least Squares Structural Equation Modeling (2021)Partial Least Squares Structural Equation Modeling (PLS-SEM) in second language and education research: Guidelines using an applied example (2022)Making sense of Cronbach's alpha (2011)Research Design: Qualitative, Quantitative, and Mixed Methods Approaches (2018)Choosing Between Cronbach’s Coefficient Alpha, McDonald’s Coefficient Omega, and Coefficient H : Confidence Intervals and the Advantages and Drawbacks of Interpretive Guidelines (2024)Likert-Type Scale (2025)Psychological, psychiatric, and behavioral sciences measurement scales: best practice guidelines for their development and validation (2025)
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References

  • 2003The DeLone and McLean Model of Information Systems Success: A Ten-Year Update12,745 cited
  • 2001Understanding Information Systems Continuance: An Expectation-Confirmation Model19,239 cited
  • 2019Predictive model assessment in PLS-SEM: guidelines for using PLSpredict5,335 cited
  • 2008Measuring information systems success: models, dimensions, measures, and interrelationships1,972 cited
  • 2009Evaluation of Structural Equation Models Using the Partial Least Squares (PLS) Approach1,217 cited
  • 2020Demystifying the role of causal-predictive modeling using partial least squares structural equation modeling in information systems research803 cited
  • 2018Exploring the influential factors of continuance intention to use mobile Apps: Extending the expectation confirmation model611 cited
  • 2021Alpha, Omega, and H Internal Consistency Reliability Estimates: Reviewing These Options and When to Use Them400 cited
  • 2020Understanding followers’ stickiness to digital influencers: The effect of psychological responses261 cited
  • 2015Control, curation and musical experience in streaming music services248 cited
  • 2007Expectation confirmation: An examination of three competing models238 cited
  • 2017Determinants of behavioral intention to use the Personalized Location-based Mobile Tourism Application: An empirical study by integrating TAM with ISSM217 cited
  • 2019The impact of perceived price justice and satisfaction on loyalty: the mediating effect of revisit intention

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216 cited
  • 2017Information quality, user satisfaction, and the manifestation of workarounds: a qualitative and quantitative study of enterprise content management system users184 cited
  • 2019Factors influencing consumer loyalty: evidence from the Ghanaian retail banking industry178 cited
  • 2019Integration of expectation confirmation theory and self-determination theory in internet banking continuance intention174 cited
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