The superior-subordinate relationship and work climate in the Slovenian tourism industry.

Abstract

The purpose of this paper is to find out how managers, executives and operational workers evaluate the superior-subordinate relationship and what is the work climate and what infuence does the work climate exert on the quality of work in Slovenian tourism organizations. Based on our empiric quantitative research, conducted as a questionnaire-based survey, some characteristics of the sample organizations and respondents were explained using the descriptive method. For comparison, evaluation and interpretation of individual causal relations, we have applied the correlational-explanatory method. We have identified the relevant factors on the level of the relationship where the employee is placed, his identification with the organization, the involvement of their personal goals with the common goal of the organization, their understanding of their assigned tasks, decision-making and implementation thereof, as well as success in achieving goals. A significant contribution to a good work climate comes from the management team, whose professional correctness in resolving conflicts has a bearing on the motivation of employees to engage in responsible and efficient work. Good relations and a proactive attitude among the team members is a pre-requisite for the innovative and creative work of an individual.

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