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Emociones del consumidor: componentes y consecuencias de marketing
16 references·0 citing·42 second hop
Emociones del consumidor: componentes y consecuencias de marketing (2003)Emociones del consumidor: componentes y c…Satisfaction: a behavioral perspective on the consumer (2010)Satisfaction: a behavioral pe…The Role of Emotions in Marketing (1999)The Role of Emotions in Marke…Cognitive, Affective, and Attribute Bases of the Satisfaction Response (1993)Cognitive, Affective, and Att…Servicescapes: The Impact of Physical Surroundings on Customers and Employees (1992)Servicescapes: The Impact of …Emotion And Adaptation (1991)Emotion And AdaptationThe Cognitive Structure of Emotions (1988)The Cognitive Structure of Em…An Attributional Theory of Motivation and Emotion (1986)An Attributional Theory of Mo…Patterns of cognitive appraisal in emotion. (1985)Patterns of cognitive apprais…An attributional theory of achievement motivation and emotion. (1985)An attributional theory of ac…The Experiential Aspects of Consumption: Consumer Fantasies, Feelings, and Fun (1982)The Experiential Aspects of C…Attitudes and Persuasion: Classic and Contemporary Approaches (1981)Attitudes and Persuasion: Cla…Feeling and thinking: Preferences need no inferences. (1980)Feeling and thinking: Prefere…An Information Processing Theory of Consumer Choice (1979)An Information Processing The…Belief, Attitude, Intention and Behavior: An Introduction to Theory and Research (1975)Belief, Attitude, Intention a…An approach to environmental psychology (1974)An approach to environmental …Cognitive, social, and physiological determinants of emotional state. (1962)Cognitive, social, and physio…The Theory of Buyer Behavior (1971)Structure and Functions of Fantasy (1974)Consumer perceived value: The development of a multiple item scale (2001)The Chain of Effects from Brand Trust and Brand Affect to Brand Performance: The Role of Brand Loyalty (2001)Consumer Acceptance and Use of Information Technology: Extending the Unified Theory of Acceptance and Use of Technology1 (2012)Generalized expectancies for internal versus external control of reinforcement. (1966)Psychological stress and the coping process (1966)Learned helplessness in humans: Critique and reformulation. (1978)Emotional Intelligence (1990)Expectancy–Value Theory of Achievement Motivation (2000)Motivational Beliefs, Values, and Goals (2002)Atmospherics as a Marketing Tool (1974)Breaking Free from Product Marketing (1977)Consumer Perceptions of Price, Quality, and Value: A Means-End Model and Synthesis of Evidence (1988)Some New Thoughts on Conceptualizing Perceived Service Quality: A Hierarchical Approach (2001)Customer Engagement (2011)Understanding Customer Experience Throughout the Customer Journey (2016)The Repertoire of Nonverbal Behavior: Categories, Origins, Usage, and Coding (1969)Subjective Well-Being (1984)The Elaboration Likelihood Model of Persuasion (1986)Prospect theory: An analysis of decision under risk (1988)SWOT ANALYSIS: A THEORETICAL REVIEW (2017)Взаимосвязь статуса занятости и пола с уровнем психологического благополучия (2026)The Principles of Psychology (1891)Handbook of Experimental Psychology (1952)A Theory of Social Comparison Processes (1954)Self-Perception Theory (1972)Emotion Work, Feeling Rules, and Social Structure (1979)Whence Consumer Loyalty? (1999)Whence Consumer Loyalty? (1999)Assessing the effects of quality, value, and customer satisfaction on consumer behavioral intentions in service environments (2000)Evidence for a three-factor theory of emotions (1977)Seeking the Ideal Form: Product Design and Consumer Response (1995)Core affect and the psychological construction of emotion. (2003)Handbook of Positive Psychology (2001)The Benefits of Frequent Positive Affect: Does Happiness Lead to Success? (2005)The role of positive emotions in positive psychology: The broaden-and-build theory of positive emotions. (2001)Prejudice, social stress, and mental health in lesbian, gay, and bisexual populations: Conceptual issues and research evidence. (2003)Stress: Appraisal and Coping (2013)Perceived Usefulness, Perceived Ease of Use, and User Acceptance of Information Technology (1989)The theory of planned behavior (1991)Common method biases in behavioral research: A critical review of the literature and recommended remedies. (2003)
this work references cited by second hop

References

  • 1975Belief, Attitude, Intention and Behavior: An Introduction to Theory and Research36,736 cited
  • 1991Emotion And Adaptation12,682 cited
  • 1982The Experiential Aspects of Consumption: Consumer Fantasies, Feelings, and Fun8,274 cited
  • 1980Feeling and thinking: Preferences need no inferences.8,070 cited
  • 1985An attributional theory of achievement motivation and emotion.7,833 cited
  • 1974An approach to environmental psychology7,295 cited
  • 1992Servicescapes: The Impact of Physical Surroundings on Customers and Employees7,267 cited
  • 1962Cognitive, social, and physiological determinants of emotional state.6,222 cited
  • 1988The Cognitive Structure of Emotions6,207 cited
  • 2010Satisfaction: a behavioral perspective on the consumer6,042 cited
  • 1986An Attributional Theory of Motivation and Emotion4,969 cited
  • 1985Patterns of cognitive appraisal in emotion.4,061 cited
  • 1981Attitudes and Persuasion: Classic and Contemporary Approaches3,368 cited
  • 1999The Role of Emotions in Marketing3,295 cited
  • 1993Cognitive, Affective, and Attribute Bases of the Satisfaction Response3,249 cited

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1979
An Information Processing Theory of Consumer Choice
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