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Transforming performance measurement: rethinking the way we measure and drive organizational success
0 references·16 citing·58 second hopsampled
Transforming performance measurement: rethinking the way we measure and drive organizational success (2007)Transforming performance measurement: ret…Trustworthy Online Controlled Experiments (2020)Trustworthy Online Controlled…The antecedents of organizational agility: organizational structure, dynamic capabilities and customer orientation (2017)The antecedents of organizati…Determination of key performance indicators for measuring airport success: A case study in Libya (2017)Determination of key performa…Learning through a cluster approach: lessons from the implementation of six Australian tourism business sustainability programs (2015)Learning through a cluster ap…Lean and IT—Working Together? An Exploratory Study of the Potential Conflicts Between Lean Thinking and the Use of Information Technology in Organisations Today (2015)Lean and IT—Working Together?…Actor and Institutional Dynamics in the Development of Multi-stakeholder Initiatives (2014)Actor and Institutional Dynam…The impact of multi-criteria performance measurement on business performance improvement (2013)The impact of multi-criteria …Relationships between organizational trust, knowledge transfer, knowledge creation, and firm's innovativeness (2013)Relationships between organiz…Does Measuring Performance Lead to Better Performance? 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  • 2020Trustworthy Online Controlled Experiments295 cited
  • 2009Service Science, Management, Engineering, and Design (SSMED)206 cited
  • 2013Relationships between organizational trust, knowledge transfer, knowledge creation, and firm's innovativeness192 cited
  • 2008Unifying Service Marketing and Operations With Service Experience Management112 cited
  • 2014Actor and Institutional Dynamics in the Development of Multi-stakeholder Initiatives72 cited
  • 2011An expanded model of marketing performance65 cited
  • 2012Does Measuring Performance Lead to Better Performance?63 cited
  • 2011Evolutionary paths of performance measurement62 cited
  • 2017Determination of key performance indicators for measuring airport success: A case study in Libya57 cited
  • 2011Contractual governance for public service value networks42 cited
  • 2008Benchmarking applications in public sector principal‐agent relationships31 cited
  • 2010Performance measurement dimensions for lecturers at selected universities: An international perspective31 cited
  • 2015Learning through a cluster approach: lessons from the implementation of six Australian tourism business sustainability programs29 cited
  • 2017The antecedents of organizational agility: organizational structure, dynamic capabilities and customer orientation

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25 cited
  • 2013The impact of multi-criteria performance measurement on business performance improvement22 cited
  • 2015Lean and IT—Working Together? An Exploratory Study of the Potential Conflicts Between Lean Thinking and the Use of Information Technology in Organisations Today22 cited