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Theories of Performance: Organizational and Service Improvement in the Public Domain
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  • 2012Distributed leadership patterns and service improvement: Evidence and argument from English healthcare231 cited
  • 2011Benefits realisation management: Panacea or false dawn?148 cited
  • 2011Paradoxes and prospects of ‘public value’142 cited
  • 2016Insights into performance-based budgeting in the public sector: a literature review and a research agenda109 cited
  • 2017Making Sense of Performance Regimes: Rebalancing External Accountability and Internal Learning101 cited
  • 2021Rising to Ostrom’s challenge: an invitation to walk on the bright side of public governance and public service100 cited
  • 2016Directing Corporate Entrepreneurship Strategy in the Public Sector to Public Value: Antecedents, Components, and Outcomes94 cited
  • 2012Current state of public sector performance management in seven selected countries87 cited
  • 2014Benchmarking and Interorganizational Learning in Local Government86 cited
  • 2015Performance Management, Caseloads and the Frontline Provision of Social Services82 cited
  • 2020Management, Organizational Performance, and Task Clarity: Evidence from Ghana’s Civil Service78 cited
  • 2015The Impact of Performance Audit on Public Sector Organizations: The Case of Estonia78 cited
  • 2017Joined-up Government of utilities: a meta-review on a public–public partnership and inter-municipal cooperation in the water and wastewater industries

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78 cited
  • 2013TAXING TIMES: LEAN WORKING AND THE CREATION OF (IN)EFFICIENCIES IN HM REVENUE AND CUSTOMS69 cited
  • 2020Getting a Grip on the Performance of Collaborations: Examining Collaborative Performance Regimes and Collaborative Performance Summits60 cited
  • 2013Challenges in Building Effective and Competitive Government in Developing Countries59 cited