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Time and Location as Customer Perceived Value Drivers
16 references·5 citing·33 second hop
Time and Location as Customer Perceived Value Drivers (2004)Time and Location as Customer Perceived V…Mental Accounting and Consumer Choice (2008)Mental Accounting and Consume…Qualitative research & evaluation methods (2002)Qualitative research & evalua…Some New Thoughts on Conceptualizing Perceived Service Quality: A Hierarchical Approach (2001)Some New Thoughts on Conceptu…Consumer perceived value: The development of a multiple item scale (2001)Consumer perceived value: The…Mixed Methodology: Combining Qualitative and Quantitative Approaches (1999)Mixed Methodology: Combining …Basics of qualitative research : techniques and procedures for developing grounded theory (1998)Basics of qualitative researc…Making sense of qualitative data (1996)Making sense of qualitative d…Qualitative Data Analysis: An Expanded Sourcebook (1994)Qualitative Data Analysis: An…Servicescapes: The Impact of Physical Surroundings on Customers and Employees (1992)Servicescapes: The Impact of …Measuring Service Quality: A Reexamination and Extension (1992)Measuring Service Quality: A …Why we buy what we buy: A theory of consumption values (1991)Why we buy what we buy: A the…Refinement and reassessment of the SERVQUAL scale. (1991)Refinement and reassessment o…SERVQUAL: A multiple-Item Scale for measuring consumer perceptions of service quality (1988)SERVQUAL: A multiple-Item Sca…Consumer Perceptions of Price, Quality, and Value: A Means-End Model and Synthesis of Evidence (1988)Consumer Perceptions of Price…A Conceptual Model of Service Quality and Its Implications for Future Research (1985)A Conceptual Model of Service…Competitive Strategy: Techniques for Analyzing Industries and Competitors (1980)Competitive Strategy: Techniq…Services, e-Services and e-Service Innovations - combination of theoretical and practical knowledge (2015)Services, e-Services and e-Se…Value proposition preferences of credit union members and patronage activity (2014)Value proposition preferences…Examination of Electronic Service Definitions (2012)Examination of Electronic Ser…The influence of customer activity on e-service value-in-use (2009)The influence of customer act…Perceived Value of Mobile Service Use and its Consequences (2008)Perceived Value of Mobile Ser…Researching Lived Experience: Human Science for an Action Sensitive Pedagogy (1990)Narrative Inquiry: Experience and Story in Qualitative Research (1999)Document Analysis as a Qualitative Research Method (2009)Seeking Qualitative Rigor in Inductive Research (2012)Strategic Management and Marketing in the Service Sector (1984)The Behavioral Consequences of Service Quality (1996)Evolving to a New Dominant Logic for Marketing (2003)Advertising as Information (1974)Breaking Free from Product Marketing (1977)A Paradigm for Developing Better Measures of Marketing Constructs (1979)Assessing the effects of quality, value, and customer satisfaction on consumer behavioral intentions in service environments (2000)Understanding Customer Experience Throughout the Customer Journey (2016)Atmospherics as a Marketing Tool (1974)Customer Engagement (2011)Information and Consumer Behavior (1970)The nature of human values (1973)The Effect of a Market Orientation on Business Profitability (1990)Conceptualizing, Measuring, and Managing Customer-Based Brand Equity (1993)Consumer Acceptance and Use of Information Technology: Extending the Unified Theory of Acceptance and Use of Technology1 (2012)Evaluating Structural Equation Models with Unobservable Variables and Measurement Error (1981)The Competitive Advantage of Nations (1991)Customer perceived value, satisfaction, and loyalty: The role of switching costs (2004)The four levels of loyalty and the pivotal role of trust: a study of online service dynamics (2004)Value-based Adoption of Mobile Internet: An empirical investigation (2005)Three Approaches to Qualitative Content Analysis (2005)Using thematic analysis in psychology (2006)The qualitative content analysis process (2008)Demonstrating Rigor Using Thematic Analysis: A Hybrid Approach of Inductive and Deductive Coding and Theme Development (2006)Code Saturation Versus Meaning Saturation (2016)How to plan and perform a qualitative study using content analysis (2016)The cornerstones of competitive advantage: A resource‐based view (1993)Varieties of Capitalism (2001)Explicating dynamic capabilities: the nature and microfoundations of (sustainable) enterprise performance (2007)
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3,537 cited
  • 2008Mental Accounting and Consumer Choice3,415 cited
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    • 2008Perceived Value of Mobile Service Use and its Consequences39 cited
    • 2009The influence of customer activity on e-service value-in-use35 cited
    • 2014Value proposition preferences of credit union members and patronage activity26 cited
    • 2015Services, e-Services and e-Service Innovations - combination of theoretical and practical knowledge25 cited
    • 2012Examination of Electronic Service Definitions13 cited