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Marketing for Public and Nonprofit Managers
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Marketing for Public and Nonprofit Managers (1984)Marketing for Public and Nonprofit Manage…What Makes People Hot? Applying the Situational Theory of Problem Solving to Hot-Issue Publics (2012)What Makes People Hot? Applyi…Peter Drucker on marketing: an exploration of five tenets (2008)Peter Drucker on marketing: a…Market Orientations in the Nonprofit and Voluntary Sector: A Meta-Analysis of Their Relationships With Organizational Performance (2006)Market Orientations in the No…Market Orientation in the Nonprofit Sector: Taking Multiple Constituencies into Consideration (2004)Market Orientation in the Non…Market orientation and social services in private non‐profit organisations (2002)Market orientation and social…Market versus societal orientation in the nonprofit context (2001)Market versus societal orient…Market orientation in the top 200 British charity organizations and its impact on their performance (1997)Market orientation in the top…Political marketing ‐ vive la différence! (1996)Political marketing ‐ vive la…Giving to charity: questioning the donor decision process (1996)Giving to charity: questionin…McCarthy’s 4Ps: Timeworn or Time-Tested? (1995)McCarthy’s 4Ps: Timeworn or T…MIPS—managing industrial positioning strategies (1994)MIPS—managing industrial posi…Market Orientation and Nonprofit Organizations (1993)Market Orientation and Nonpro…A Taxonomy of Leisure Purchase Decision Paradigms Based on Level of Involvement (1993)A Taxonomy of Leisure Purchas…Benefit Segmentation for Fund Raisers (1990)Benefit Segmentation for Fund…Festival Management: A Case Study Perspective (1989)Festival Management: A Case S…A conceptual model of consumer evaluation of recreation service quality (1988)A conceptual model of consume…A Conceptual Model of Service Quality and Its Implications for Future Research (1985)SERVQUAL: A multiple-Item Scale for measuring consumer perceptions of service quality (1988)Service Quality, Satisfaction, and Intent to Return in Event Sport Tourism (2008)A Study of Experiential Quality, Experiential Value, Experiential Satisfaction, Theme Park Image, and Revisit Intention (2014)A Study of Experiential Quality, Perceived Value, Heritage Image, Experiential Satisfaction, and Behavioral Intentions for Heritage Tourists (2014)Advances in Consumer Research (2025)Principles of Marketing (1972)Marketing as Exchange (1975)The Art and Science of Negotiation. 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  • 1996Political marketing ‐ vive la différence!295 cited
  • 1997Market orientation in the top 200 British charity organizations and its impact on their performance191 cited
  • 1996Giving to charity: questioning the donor decision process175 cited
  • 2006Market Orientations in the Nonprofit and Voluntary Sector: A Meta-Analysis of Their Relationships With Organizational Performance163 cited
  • 2001Market versus societal orientation in the nonprofit context154 cited
  • 2002Market orientation and social services in private non‐profit organisations132 cited
  • 1988A conceptual model of consumer evaluation of recreation service quality126 cited
  • 2012What Makes People Hot? Applying the Situational Theory of Problem Solving to Hot-Issue Publics119 cited
  • 2004Market Orientation in the Nonprofit Sector: Taking Multiple Constituencies into Consideration115 cited
  • 1990Benefit Segmentation for Fund Raisers114 cited
  • 1989Festival Management: A Case Study Perspective111 cited
  • 1993A Taxonomy of Leisure Purchase Decision Paradigms Based on Level of Involvement77 cited
  • 1993Market Orientation and Nonprofit Organizations63 cited
  • 2008Peter Drucker on marketing: an exploration of five tenets

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57 cited
  • 1995McCarthy’s 4Ps: Timeworn or Time-Tested?47 cited
  • 1994MIPS—managing industrial positioning strategies40 cited