SZodixStudyAcademic Library
ShelvesOpen access
Study · an open academic library·Metadata from OpenAlex (CC0)·Shelves·OpenAlex metadata, de-duplicated
Evaluating Website Quality in the Airline Industry
16 references·16 citing·45 second hopsampled
Evaluating Website Quality in the Airline Industry (2004)Evaluating Website Quality in the Airline…Assessing the quality of auction Web sites (2005)Assessing the quality of auct…Measuring Web site quality improvements: a case study of the forum on strategic management knowledge exchange (2003)Measuring Web site quality im…Effect of store design on consumer purchases: an empirical study of on-line bookstores (2002)Effect of store design on con…Developing and validating an instrument for measuring user-perceived web quality (2002)Developing and validating an …An Exploratory Examination of Factors Affecting Online Sales (2002)An Exploratory Examination of…Business Transformation on the Internet: (2001)Business Transformation on th…An Evaluation of Cyber-Bookshops: The WebQual Method (2001)An Evaluation of Cyber-Booksh…An assessment of survey research in POM: from constructs to theory (1998)An assessment of survey resea…A Brief Tutorial on the Development of Measures for Use in Survey Questionnaires (1998)A Brief Tutorial on the Devel…Web Assessment - A Model for the Evaluation And the Assessment of Successful Electronic Commerce Applications (1997)Web Assessment - A Model for …Marketing in Hypermedia Computer-Mediated Environments: Conceptual Foundations (1996)Marketing in Hypermedia Compu…Quality Function Deployment: A Practitioner's Approach (1993)Quality Function Deployment: …Validating Instruments in MIS Research1 (1989)Validating Instruments in MIS…A technology acceptance model for empirically testing new end-user information systems : theory and results (1985)A technology acceptance model…A Paradigm for Developing Better Measures of Marketing Constructs (1979)A Paradigm for Developing Bet…Belief, Attitude, Intention and Behavior: An Introduction to Theory and Research (1975)Belief, Attitude, Intention a…Factors and Design Features Influencing the Continued Use of Wearable Devices (2023)Factors and Design Features I…Effect of online shopping experience on customer loyalty in apparel business-to-consumer ecommerce (2021)Effect of online shopping exp…The role of dissonance reduction and co-creation strategies in shaping smart service satisfaction – the case of Uber (2020)The role of dissonance reduct…The effect of consumer-generated media stimuli on emotions and consumer brand engagement (2019)The effect of consumer-genera…Customer Loyalty Towards Travel Agency Websites: The Role of Trust and Hedonic Value (2019)Customer Loyalty Towards Trav…The role of website stimuli of experience on engagement and brand advocacy (2018)The role of website stimuli o…Conceptualization and assessment of E-service quality for luxury brands (2018)Conceptualization and assessm…The Impact of Travel 2.0 on Travelers Booking and Reservation Behaviors (2017)The Impact of Travel 2.0 on T…E-service Quality Management of a Hotel Website: A Scale and Implications for Management (2017)E-service Quality Management …A TAM-based approach to explore the effect of online experience on destination image: A smartphone user's perspective (2017)A TAM-based approach to explo…A Review of Service and E-Service Quality Measurements: Previous Literature and Extension (2015)A Review of Service and E-Ser…The antecedents of travellers’ e-satisfaction and intention to buy airline tickets online (2013)The antecedents of travellers…Airline website loyalty formation and the moderating effects of gender and education (2012)Airline website loyalty forma…An effectiveness evaluation model for the web-based marketing of the airline industry (2011)An effectiveness evaluation m…Examining e‐travel sites: an empirical study in Taiwan (2010)Examining e‐travel sites: an …Are pictures worth a thousand room nights? Success factors for hotel web site design (2010)Are pictures worth a thousand…Coefficient Alpha and the Internal Structure of Tests (1951)The Discovery of Grounded Theory: Strategies for Qualitative Research. (1968)Naturalistic inquiry (1985)Validation Guidelines for IS Positivist Research (2004)Common Method Variance in IS Research: A Comparison of Alternative Approaches and a Reanalysis of Past Research (2006)Bridging the Qualitative–Quantitative Divide: Guidelines for Conducting Mixed Methods Research in Information Systems1 (2013)The Theory of Buyer Behavior (1971)The Nature and Scope of Marketing (1976)Measuring Service Quality: A Reexamination and Extension (1992)Trust and TAM in Online Shopping: An Integrated Model1 (2003)\nThe use of partial least squares path modeling in international marketing (2009)Information Richness. A New Approach to Managerial Behavior and Organization Design (1983)Consumer Reactions to Electronic Shopping on the World Wide Web (1996)Exploring the factors associated with Web site success in the context of electronic commerce (2000)Influencing the online consumer's behavior: the Web experience (2004)From e-commerce to social commerce: A close look at design features (2012)Consumer behavior in social commerce: A literature review (2016)The Measurement of End-User Computing Satisfaction (1988)The Practice of Social Research (1989)Inexperience and experience with online stores: the importance of TAM and trust (2003)The impact of Web quality and playfulness on user acceptance of online retailing (2007)The Scree Test For The Number Of Factors (1966)Handbook of Industrial and Organizational Psychology. (1977)Validation of a New General Self-Efficacy Scale (2001)Identifying careless responses in survey data. (2012)Reporting reliability, convergent and discriminant validity with structural equation modeling: A review and best-practice recommendations (2023)Self-efficacy: Toward a unifying theory of behavioral change. (1977)The theory of planned behavior (1991)Internet Users' Information Privacy Concerns (IUIPC): The Construct, the Scale, and a Causal Model (2004)Consumer engagement in a virtual brand community: An exploratory analysis (2011)Consumer Brand Engagement in Social Media: Conceptualization, Scale Development and Validation (2014)Building Theories from Case Study Research (1989)Attention by design: Using attention checks to detect inattentive respondents and improve data quality (2017)Circular economy and big data analytics: A stakeholder perspective (2018)Explaining the privacy paradox: A systematic review of literature investigating privacy attitude and behavior (2018)A Conceptual Model of Service Quality and Its Implications for Future Research (1985)SERVQUAL: A multiple-Item Scale for measuring consumer perceptions of service quality (1988)The Service Encounter: Diagnosing Favorable and Unfavorable Incidents (1990)The Impact of Website Quality on Information Quality, Value, and Loyalty Intentions in Apparel Retailing (2009)An examination of the effects of service quality and satisfaction on customers' behavioral intentions in e‐shopping (2010)What factors determine e-satisfaction and consumer spending in e-commerce retailing? (2017)Perceived Usefulness, Perceived Ease of Use, and User Acceptance of Information Technology (1989)User Acceptance of Computer Technology: A Comparison of Two Theoretical Models (1989)Development of an Instrument to Measure the Perceptions of Adopting an Information Technology Innovation (1991)Common method biases in behavioral research: A critical review of the literature and recommended remedies. (2003)
this work references cited by second hop· second hop is a sample of the most-cited connections

References

  • 1975Belief, Attitude, Intention and Behavior: An Introduction to Theory and Research36,736 cited
  • 1979A Paradigm for Developing Better Measures of Marketing Constructs16,553 cited
  • 1985A technology acceptance model for empirically testing new end-user information systems : theory and results6,184 cited
  • 1996Marketing in Hypermedia Computer-Mediated Environments: Conceptual Foundations5,628 cited
  • 1998A Brief Tutorial on the Development of Measures for Use in Survey Questionnaires4,086 cited
  • 1989Validating Instruments in MIS Research12,536 cited
  • 1998An assessment of survey research in POM: from constructs to theory1,315 cited
  • 2002Developing and validating an instrument for measuring user-perceived web quality1,157 cited
  • 2001An Evaluation of Cyber-Bookshops: The WebQual Method459 cited
  • 2002Effect of store design on consumer purchases: an empirical study of on-line bookstores425 cited
  • 2003Measuring Web site quality improvements: a case study of the forum on strategic management knowledge exchange266 cited
  • 2005Assessing the quality of auction Web sites153 cited
  • 2002An Exploratory Examination of Factors Affecting Online Sales143 cited
  • 1993Quality Function Deployment: A Practitioner's Approach140 cited

Only edges whose both ends are imported exist here. Widen the year window, or show the whole map. Back to the work

1997
Web Assessment - A Model for the Evaluation And the Assessment of Successful Electronic Commerce Applications
118 cited
  • 2001Business Transformation on the Internet:58 cited
  • Cited by

    • 2017A TAM-based approach to explore the effect of online experience on destination image: A smartphone user's perspective125 cited
    • 2019The effect of consumer-generated media stimuli on emotions and consumer brand engagement123 cited
    • 2018The role of website stimuli of experience on engagement and brand advocacy108 cited
    • 2011An effectiveness evaluation model for the web-based marketing of the airline industry96 cited
    • 2019Customer Loyalty Towards Travel Agency Websites: The Role of Trust and Hedonic Value91 cited
    • 2017E-service Quality Management of a Hotel Website: A Scale and Implications for Management83 cited
    • 2010Examining e‐travel sites: an empirical study in Taiwan50 cited
    • 2013The antecedents of travellers’ e-satisfaction and intention to buy airline tickets online49 cited
    • 2015A Review of Service and E-Service Quality Measurements: Previous Literature and Extension49 cited
    • 2018Conceptualization and assessment of E-service quality for luxury brands44 cited
    • 2023Factors and Design Features Influencing the Continued Use of Wearable Devices41 cited
    • 2021Effect of online shopping experience on customer loyalty in apparel business-to-consumer ecommerce35 cited
    • 2010Are pictures worth a thousand room nights? Success factors for hotel web site design31 cited
    • 2012Airline website loyalty formation and the moderating effects of gender and education30 cited
    • 2020The role of dissonance reduction and co-creation strategies in shaping smart service satisfaction – the case of Uber27 cited
    • 2017The Impact of Travel 2.0 on Travelers Booking and Reservation Behaviors25 cited