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Cited by

• 2007Measuring Government Performance33 cited
• 2001Local government measurement use to focus on performance and results33 cited
• 2007The Integration of Two “Brotherhoods” into One Organizational Culture: A Psycho-social Perspective on Merging Police and Fire Services31 cited
• 1996Measurement as a means of accountability28 cited
• 1993Program Performance Measures: Designing a System to Manage for Results26 cited
• 2001Challenges Facing Public Sector Management in an Era of Downsizing, Devolution, Dispersion and Empowerment—and Accountability?24 cited
• 2003Performance-Based Budget Systems23 cited
• 2005Measuring Success: Factors Impacting on the Implementation and Use of Performance Measurement within Victoria's Human Services Agencies16 cited
• 2000Measuring the Performance of State Transportation Agencies: Three Perspectives15 cited
• 1996Public agency performance and structure: Assessing the effects of the organizational environment9 cited
• 2001Public Sector Reform, and Moral and Ethical Accountability: Performance Measurement Technology Cannot Ensure Accountability for Contracted Human Services8 cited
• 1993Reinventing Government Is Not Enough: Invest in Government Productivity Growth6 cited