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Bank Mergers: Lessons for the Future
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Bank Mergers: Lessons for the Future (2000)Bank Mergers: Lessons for the FutureRestructuring bank networks after mergers and acquisitions: A capacitated delocation model for closing and resizing branches (2014)Restructuring bank networks a…Mergers and Acquisitions in Banking: Understanding the IT Integration Perspective (2012)Mergers and Acquisitions in B…Services Branding: Revealing the Rhetoric within Retail Banking (2007)Services Branding: Revealing …Emerging perspectives on customer relationships, interactions and loyalty in Irish retail financial services (2006)Emerging perspectives on cust…External and internal accountability of financial services suppliers: current paradoxes in managing expectations and experience (2005)External and internal account…Branding and relationships: Customer and supplier perspectives (2004)Branding and relationships: C…Naturalistic inquiry (1985)Handbook of Qualitative Research (1994)Qualitative Data Analysis: An Expanded Sourcebook (1994)A broader concept of relationships: Identifying new forms of consumer–provider interactions in Egyptian financial services (2010)A Fuzzy Logic Approach to Modeling Brand Value: Evidence from Taiwan’s Banking Industry (2015)Case Study Research: Design and Methods (1984)Consumer Perceptions of Price, Quality, and Value: A Means-End Model and Synthesis of Evidence (1988)Conceptualizing, Measuring, and Managing Customer-Based Brand Equity (1993)Impact of Advertising Variability on Building Customer-Based Brand Personality in a Competitive Environment: Empirical Analysis with Reference to Mexico (2006)An Overview of Representative Problems in Location Research (1989)A comparison of heuristics and relaxations for the capacitated plant location problem (1991)Network and Discrete Location (1995)The Discovery of Grounded Theory; Strategies for Qualitative Research (1968)The Discovery of Grounded Theory: Strategies for Qualitative Research. (1968)World Investment Report (2017)The Commitment-Trust Theory of Relationship Marketing (1994)The impact of the Internet upon bank marketing (2010)Customer engagement, dependence and loyalty: An empirical study of Chinese customers in multitouch service encounters (2023)Inertia: Spurious Loyalty or Action Loyalty? (2011)Applying FCM to predict the behaviour of loyal customers in the mobile telecommunications industry (2018)Recovering the corporate brand: lessons from an industry crisis (2021)
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  • 2004Branding and relationships: Customer and supplier perspectives33 cited
  • 2007Services Branding: Revealing the Rhetoric within Retail Banking29 cited
  • 2006Emerging perspectives on customer relationships, interactions and loyalty in Irish retail financial services25 cited
  • 2005External and internal accountability of financial services suppliers: current paradoxes in managing expectations and experience23 cited
  • 2014Restructuring bank networks after mergers and acquisitions: A capacitated delocation model for closing and resizing branches22 cited
  • 2012Mergers and Acquisitions in Banking: Understanding the IT Integration Perspective16 cited

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