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Cited by

• 2018Dark tourism and affect: framing places of death and disaster194 cited
• 2006How Does the Comforting Process Work? An Empirical Test of an Appraisal-Based Model of Comforting175 cited
• 2012Exploring the disseminating behaviors of eWOM marketing: persuasion in online video174 cited
• 2008Teacher Self-Disclosure: Amount, Relevance, and Negativity142 cited
• 1998The compatibility of corrective action in organizational crisis communication119 cited
• 2009College Teacher Misbehaviors: Direct and Indirect Effects on Student Communication Behavior and Traditional Learning Outcomes105 cited
• 2004Students' notetaking: the effects of teacher immediacy and clarity96 cited
• 2009Instructor Credibility as a Mediator of Instructors’ Prosocial Communication Behaviors and Students’ Learning Outcomes95 cited
• 2012Associations Among Teacher Communication Behaviors, Student Interest, and Engagement: A Validity Test93 cited
• 2009Teacher Immediacy, Confidence Testing, and the Measurement of Cognitive Learning86 cited
• 1998(Mis)communicating Across Boundaries84 cited
• 2019Understanding willingness to communicate in L2 between Korean and Taiwanese students79 cited
• 2016The Impact of Crisis Response Strategy, Crisis Type, and Corporate Social Responsibility on Post-crisis Consumer Trust and Purchase Intention