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Restaurant Selection Criteria: Understanding the Roles of Restaurant Type and Customers’ Sociodemographic Characteristics
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Restaurant Selection Criteria: Understanding the Roles of Restaurant Type and Customers’ Sociodemographic Characteristics (2011)Restaurant Selection Criteria: Understand…Perceived quality, emotions, and behavioral intentions: Application of an extended Mehrabian–Russell model to restaurants (2008)Perceived quality, emotions, …Customers’ cognitive, emotional, and actionable response to the servicescape: A test of the moderating effect of the restaurant type (2008)Customers’ cognitive, emotion…Customers’ expectations factors in restaurants (2002)Customers’ expectations facto…Restaurant marketing: selection and segmentation in Hong Kong (1997)Restaurant marketing: selecti…Introduction to the Special Issue: Empirical Generalizations in Marketing (1995)Introduction to the Special I…Restaurants Can Find Gold Among Silver Hair: (1993)Restaurants Can Find Gold Amo…Consumer Choice and Segmentation in the Restaurant Industry (1992)Consumer Choice and Segmentat…A Service Quality Model and its Marketing Implications (1984)Delivering quality service: balancing customer perceptions and expectations (1990)Refinement and reassessment of the SERVQUAL scale. (1991)How determinant attributes of service quality influence customer‐perceived value (2010)Evaluation of factors affecting customer loyalty in the restaurant industry (2012)The impact of perceived price justice and satisfaction on loyalty: the mediating effect of revisit intention (2019)Determinant Buying Attitudes: Meaning and Measurement (1968)Servicescapes: The Impact of Physical Surroundings on Customers and Employees (1992)A Dynamic Process Model of Service Quality: From Expectations to Behavioral Intentions (1993)Consumer research in the restaurant environment. Part 3: analysis, findings and conclusions (2000)Predictors of Relationship Quality and Loyalty in the Chain Restaurant Industry (2010)Evaluating Structural Equation Models with Unobservable Variables and Measurement Error (1981)A Conceptual Model of Service Quality and Its Implications for Future Research (1985)SERVQUAL: A multiple-Item Scale for measuring consumer perceptions of service quality (1988)Dimensions of Cruisers’ Experiences, Satisfaction, and Intention to Recommend (2009)The effect of destination social responsibility on tourist environmentally responsible behavior: Compared analysis of first-time and repeat tourists (2016)Exploring Consumer Behavior in Virtual Reality Tourism Using an Extended Stimulus-Organism-Response Model (2018)Belief, Attitude, Intention and Behavior: An Introduction to Theory and Research (1975)Structural equation modeling in practice: A review and recommended two-step approach. (1988)Measuring Tourists’ Emotional Experiences toward Hedonic Holiday Destinations (2009)Customer-Oriented Approaches to Identifying Product-Markets (1979)Measurement of tourist satisfaction with restaurant services: A segment-based approach (2003)Fake It Till You Make It: Reputation, Competition, and Yelp Review Fraud (2016)A Conceptual Framework for Understanding Relationships Between Sport Consumers and Sport Organizations: A Relationship Quality Approach (2011)Sophistication in Research in Marketing (2011)Marketing research on product-harm crises: a review, managerial implications, and an agenda for future research (2017)Senior citizens and their dining-out traits: Implications for restaurants (2006)IMPACT OF PERCEIVED VALUE ON WORD OF MOUTH ENDORSEMENT AND CUSTOMER SATISFACTION: MEDIATING ROLE OF REPURCHASE INTENTIONS (2011)Assessing Quality of Food, Service and Customer Experience at a Restaurant: the Case of a Student-Run Restaurant in the USA (2017)
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References

  • 2008Perceived quality, emotions, and behavioral intentions: Application of an extended Mehrabian–Russell model to restaurants1,060 cited
  • 2008Customers’ cognitive, emotional, and actionable response to the servicescape: A test of the moderating effect of the restaurant type652 cited
  • 1992Consumer Choice and Segmentation in the Restaurant Industry285 cited
  • 2002Customers’ expectations factors in restaurants262 cited
  • 1997Restaurant marketing: selection and segmentation in Hong Kong192 cited
  • 1995Introduction to the Special Issue: Empirical Generalizations in Marketing113 cited
  • 1993Restaurants Can Find Gold Among Silver Hair:53 cited

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