Article1985

Improving Reference Performance: Results of a Statewide Survey.

54 citations0/0 files storedLibrary journal

No readable copy stored yet — this record is metadata only.

Library Science and Administration Library Science and Information Literacy Web and Library Services

Abstract

Enquete sur les conditions qui font apprecier un service de renseignements d'une bibliotheque publique. Evaluation du taux de satisfaction de l'utilisateur

Citations in this library

Stored only when both papers are in the corpus — 54 citations exist upstream.

Cited by

2001Perspectives on User Satisfaction Surveys 2005Teens Are from Neptune, Librarians Are from Pluto: An Analysis of Online Reference Transactions 2007Evaluation of Reference Services—A Review 1996Oranges and Peaches: Understanding Communication Accidents in the Reference Interview 1999Imposed versus self-generated questions implications for reference practice 1996Quality reference service: A preliminary case study 2002Integrating the imposed query into the evaluation of reference service: A dichotomous analysis of user ratings 1990Reference service effec tiveness

Imported from OpenAlex (CC0) — nothing here is generated.