Workbronze2002

Training: The Way to Retain Valuable IT Employees?

39 citations0/0 files storedInforming Science and IT Education Conference

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Human Resource Development and Performance Evaluation Human Resource and Talent Management Education, Management, Technology, Human Resources

Abstract

The IT workforce of a company is an important strategic asset, an asset that needs to be managed. This paper details the results of a survey administered to 200 employees across 39 software companies in Ireland between July and August 2001, with a response rate of 102 (51 %). It presents a descriptive study, which assesses the impact that training practices have on employee retention. It also gathers data on the effects of training initiatives, the types of training in use, and the influence of training on knowledge retention. IT staff were chosen for this study as they embody the new “knowledge worker” operating in the information economy. The study finds that training helps in retaining knowledge within the organization, but may not help in retaining employees. The predominant method of training delivery is by instructor-led formal sessions, followed by self-training and workshops. Findings show that more modern methods such as web-based and computer-based training are not pervasive.

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References

1995Computer Self-Efficacy: Development of a Measure and Initial Test 1999Creation of Favorable User Perceptions: Exploring the Role of Intrinsic Motivation1 2000One Road to Turnover: An Examination of Work Exhaustion in Technology Professionals1 2000Acquiring new knowledge 2001A confirmatory factor analysis of IS employee motivation and retention 2000Aligning the IT Human Resource with Business Vision: The Leadership Initiative at 3M1,2 2001The relation of training practices and organizational performance in small and medium size enterprises 2001‘As cooks go, she went’: is labour churn inevitable?

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