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Emotional intelligence in the workplace: exploring its effects on occupational stress and health outcomes in human service workers.
6 references·16 citing·45 second hop
Emotional intelligence in the workplace: exploring its effects on occupational stress and health outcomes in human service workers. (2005)Emotional intelligence in the workplace: …Health, performance and emotional intelligence: an exploratory study of retail managers (2002)Health, performance and emoti…EMOTIONAL INTELLIGENCE IN THE WORKPLACE: EXPLORING ITS EFFECTS ON OCCUPATIONAL STRESS AND ORGANIZATIONAL COMMITMENT (2002)EMOTIONAL INTELLIGENCE IN THE…Book Reviews (2000)Book ReviewsWorking with Emotional Intelligence (1999)Working with Emotional Intell…Emotional Intelligence at Work (1997)Emotional Intelligence at WorkJob Demands, Job Decision Latitude, and Mental Strain: Implications for Job Redesign (1979)Job Demands, Job Decision Lat…Promoting resilience and lower stress in nurses and improving inpatient experience through emotional intelligence training in China: A randomized controlled trial (2021)Promoting resilience and lowe…Integrating Career and Mental Health Counseling: Necessity and Strategies (2021)Integrating Career and Mental…What makes an engaged employee? A facet-level approach to trait emotional intelligence as a predictor of employee engagement (2020)What makes an engaged employe…Emotional Intelligence as an Important Asset for HR in Organizations: Attitudes and Working Variables (2019)Emotional Intelligence as an …Promoting wellness and stress management in residents through emotional intelligence training (2018)Promoting wellness and stress…Emotional Intelligence: An Old Issue and a New Look in Clinical Teaching (2018)Emotional Intelligence: An Ol…Emotional Intelligence as Personality: Measurement and Role of Trait Emotional Intelligence in Educational Contexts (2018)Emotional Intelligence as Per…A Systematic Literature Review of Work Stress (2018)A Systematic Literature Revie…Contributions of Work-Related Stress and Emotional Intelligence to Teacher Engagement: Additive and Interactive Effects (2017)Contributions of Work-Related…Emotional Intelligence as a Predictor of Resident Well-Being (2016)Emotional Intelligence as a P…A conceptual safety-oriented job demands and resources model for the fire service (2016)A conceptual safety-oriented …Rallying the Troops or Beating the Horses? How Project-Related Demands Can Lead to Either High-Performance or Abusive Supervision (2015)Rallying the Troops or Beatin…Creating Better Employees through Positive Leadership Behavior in the Public Sector (2014)Creating Better Employees thr…Intercultural Communication Apprehension and Emotional Intelligence in Higher Education (2013)Intercultural Communication A…A short-form measure for assessment of emotional intelligence for tour guides: Development and evaluation (2011)A short-form measure for asse…Emotional Intelligence and Physical Health (2009)Emotional Intelligence and Ph…A Theory of Cognitive Dissonance (1957)Emotional Intelligence (1990)The role of emotional intelligence and personality variables on attitudes toward organisational change (2004)Exploring the relationship of emotional intelligence with physical and psychological health functioning (2005)A Theory of Cognitive Dissonance (2017)Emotional intelligence or artificial intelligence– an employee perspective (2019)Development of the Job Diagnostic Survey. (1975)The job demands-resources model of burnout. (2001)The Job Demands‐Resources model: state of the art (2007)Job demands–resources theory: Taking stock and looking forward. (2016)Generalized expectancies for internal versus external control of reinforcement. (1966)A user's guide to the General Health Questionnaire (1988)Emotional intelligence training and its implications for stress, health and performance (2003)Emotional Intelligence: Toward Clarification of a Concept (2010)Why does self-reported emotional intelligence predict job performance? A meta-analytic investigation of mixed EI. (2014)The measurement of experienced burnout (1981)Psychometric properties of the Beck Depression Inventory: Twenty-five years of evaluation (1988)Maslach burnout inventory manual (1996)Emotional intelligence: predictor of employees’ wellbeing, quality of patient care, and psychological empowerment (2021)Profiling health professionals’ personality traits, behaviour styles and emotional intelligence: a systematic review (2023)The Impact of Enhancing Students’ Social and Emotional Learning: A Meta-Analysis of School-Based Universal Interventions (2011)What is Emotional Intelligence? (2015)The Influence of Emotional Intelligence on Performance in Competitive Sports: A Meta-Analytical Investigation (2018)Can Academic Achievement in Primary School Students Be Improved Through Teacher Training on Emotional Intelligence as a Key Academic Competency? (2020)Trait Emotional Intelligence and Wellbeing During the Pandemic: The Mediating Role of Meaning-Centered Coping (2021)Self-efficacy mechanism in human agency. (1982)A three-component conceptualization of organizational commitment (1991)Being an Emotionally Intelligent Leader through the Nine-Layer Model of Emotional Intelligence—The Supporting Role of New Technologies (2023)Enhancing Organizational Performance: Investigating the Intersection of Employees’ Job Outcomes and Workplace Environment (2024)Exploring the Impact of Managerial Coaching, Emotional Intelligence and Social Support on Employee Retention: The Mediating Role of Employee Resilience in Malaysian Public Healthcare (2024)Significance tests and goodness of fit in the analysis of covariance structures. (1980)Intrinsic Motivation and Self-Determination in Human Behavior (1985)Common method biases in behavioral research: A critical review of the literature and recommended remedies. (2003)Emotional intelligence and work engagement: a serial mediation model (2021)Definitions and antecedents of engagement: a systematic literature review (2022)Analysis of double materiality in early adopters. Are companies walking the talk? (2024)The effects of leader and follower emotional intelligence on performance and attitude (2002)TARGET ARTICLES: "Emotional Intelligence: Theory, Findings, and Implications" (2004)The Bar-On model of emotional-social intelligence (ESI). (2006)Work and Family Stress and Well-Being: An Examination of Person-Environment Fit in the Work and Family Domains (1999)Job stress, incivility, and counterproductive work behavior (CWB): the moderating role of negative affectivity (2005)Work-supportive family, family-supportive supervision, use of organizational benefits, and problem-focused coping: Implications for work-family conflict and employee well-being. (2006)Educational Policy on Emotional Intelligence: Does It Make Sense? (2000)Exploring the relationship between perceived emotional intelligence, coping, social support and mental health in nursing students (2007)Emotional Intelligence (2011)
this work references cited by second hop

References

  • 1979Job Demands, Job Decision Latitude, and Mental Strain: Implications for Job Redesign12,591 cited
  • 1999Working with Emotional Intelligence6,248 cited
  • 2002Health, performance and emotional intelligence: an exploratory study of retail managers529 cited
  • 2000Book Reviews485 cited
  • 2002EMOTIONAL INTELLIGENCE IN THE WORKPLACE: EXPLORING ITS EFFECTS ON OCCUPATIONAL STRESS AND ORGANIZATIONAL COMMITMENT410 cited
  • 1997Emotional Intelligence at Work331 cited

Cited by

  • 2016Emotional Intelligence as a Predictor of Resident Well-Being133 cited
  • 2020What makes an engaged employee? A facet-level approach to trait emotional intelligence as a predictor of employee engagement130 cited
  • 2018Emotional Intelligence as Personality: Measurement and Role of Trait Emotional Intelligence in Educational Contexts115 cited
  • 2019Emotional Intelligence as an Important Asset for HR in Organizations: Attitudes and Working Variables99 cited
  • 2018Promoting wellness and stress management in residents through emotional intelligence training96 cited
  • 2018A Systematic Literature Review of Work Stress95 cited
  • 2018Emotional Intelligence: An Old Issue and a New Look in Clinical Teaching78 cited
  • 2017Contributions of Work-Related Stress and Emotional Intelligence to Teacher Engagement: Additive and Interactive Effects

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78 cited
  • 2009Emotional Intelligence and Physical Health72 cited
  • 2021Promoting resilience and lower stress in nurses and improving inpatient experience through emotional intelligence training in China: A randomized controlled trial63 cited
  • 2013Intercultural Communication Apprehension and Emotional Intelligence in Higher Education61 cited
  • 2011A short-form measure for assessment of emotional intelligence for tour guides: Development and evaluation60 cited
  • 2014Creating Better Employees through Positive Leadership Behavior in the Public Sector54 cited
  • 2015Rallying the Troops or Beating the Horses? How Project-Related Demands Can Lead to Either High-Performance or Abusive Supervision46 cited
  • 2021Integrating Career and Mental Health Counseling: Necessity and Strategies26 cited
  • 2016A conceptual safety-oriented job demands and resources model for the fire service26 cited