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The Social Costs of Uber · Study

PreprintShelves

PreprintThe Social Costs of Uber

Brishen Rogers2015

OA

Preprintgreen2015

The Social Costs of Uber

202 citations·0/0 files stored·SSRN Electronic Journal

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Digital Economy and Work Transformation Legal and Labor Studies Sharing Economy and Platforms

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References

1993Emotional Labor in Service Roles: The Influence of Identity 2007Hotel service providers’ emotional labor: The antecedents and effects on burnout

Cited by

2016Designing for Labour 2017Discriminating Tastes: Uber's Customer Ratings as Vehicles for Workplace Discrimination 2016Deviant leisure: A criminological perspective 2017Uber Über regulation? Regulatory change following the emergence of new technologies in the taxi market 2021Public Concern About Immigration and Customer Complaints Against Minority Financial Advisors 2017Neoliberalism and the legality of peer platform markets 2022Catching a ride in the peer-to-peer economy: Tourists’ acceptance and use of ridesharing services before and during the COVID-19 pandemic 2019The Risk Reduction and Sustainable Development of Shared Transportation: The Chinese Online Car-hailing Policy Evaluation in the Digitalization Era

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2012A Meta‐Analytic Structural Model of Dispositonal Affectivity and Emotional Laborarticle · 2 shared references 2012Reducing burnout and enhancing job satisfaction: Critical role of hotel employees’ emotional intelligence and emotional laborarticle · 2 shared references 2011When I put on my service mask: Determinants and outcomes of emotional labor among hotel service providers according to affective event theoryarticle · 2 shared references 2013Understanding hotel employees’ service sabotage: Emotional labor perspective based on conservation of resources theoryarticle · 2 shared references 2009Emotional dissonance and emotional exhaustion among hotel employees in Nigeriaarticle · 2 shared references 2009Outcomes of customer verbal aggression among hotel employeesarticle · 2 shared references

Details

Year2015

Typepreprint

Published2015-01-01

VenueSSRN Electronic Journal

ISSN-L1556-5068

Languageen

Citations202

Files0 public / 0

ShelfDigital Economy and Work Transformation

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doi10.2139/ssrn.2608017

openalex_workW848657322

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